Sales Support Specialist

Tive, Inc.; Ciudad de México; Híbrido; MXN 25,000 - 45,000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Sales Support Specialist, where you'll play a crucial role in ensuring seamless sales operations across the Latin American market. This position offers the opportunity to support a dynamic sales team, manage customer inquiries, and prepare insightful sales reports. With a focus on transparency and teamwork, you will help strengthen client relationships and contribute to the company's growth. Enjoy the flexibility of office-based or hybrid work options while being part of a committed global team that values diversity and inclusivity.

Servicios

Competitive Equity

Flexible Work Options

Global Team Collaboration

Formación

• 1-3 years of experience in sales support or administrative roles.
• Strong communication and multitasking abilities.

Responsabilidades

• Coordinate sales activities and manage customer inquiries.
• Prepare sales reports and assist in market analysis.

Conocimientos

Customer Service

Sales Coordination

Communication Skills

Market Research

Administrative Support

Educación

Bachelor's Degree

Herramientas

Salesforce

Microsoft Office Suite

Descripción del empleo

At Tive, we imagine a fully transparent world in which everything and everyone is connected. We innovate beyond what the world thought possible—so that what people hold near and dear arrives on time and in full.

We believe (and live!) four core values:

• Transparency First: We make everything visible so that everyone can operate better
• Always strive to make things simpler
• We are One Team, we have each other's backs
• Relentless iteration to optimize and improve

Whether shipped by road, rail, ocean, or air, Tive reduces shipment delays, minimizes rejected loads, and decreases theft, damage, and spoilage. Our customers count on Tive to ensure that their shipments are delivered on time and in full—because every shipment matters.

The Sales Support Specialist ensures the smooth execution of sales activities, provides essential support to the sales team, produces insightful sales reports, and handles various administrative tasks to facilitate the efficient functioning of the LATAM Sales Manager and the broader sales operation in the Latin American region. The ideal candidate will have 1-3 years of experience supporting a sales team or in an administrative position.

What you’ll be doing:

1. Coordinate and execute sales activities between the Sales Manager and the team, ensuring alignment with objectives in the Latin American market.
2. Handle customer inquiries, implement the manager's directions, swiftly resolve issues, and leave a positive impression of our brand, strengthening client relationships.
3. Assist with organizational tasks by scheduling meetings, managing appointments, and coordinating travel arrangements.
4. Prepare administrative and activity reports regarding the team's sales activities. Organizing these reports helps monitor progress and identify improvement areas, keeping the team informed with updates.
5. Manage everything from document management to correspondence and contract revisions, preventing tasks from slipping off the manager’s radar.
6. Support the LATAM Sales Manager in coordinating and executing sales activities across the Latin American region. Demonstrate attention to detail, the ability to manage multiple tasks simultaneously, and strong communication skills.
7. Respond to customer inquiries via phone, email, and in person. Assist in resolving sales or delivery issues. Support the sales team in meeting sales objectives and goals.
8. Prepare weekly and monthly sales reports for the LATAM Sales Manager. Conduct market research and competitor analysis to support sales strategies. Track and report on sales performance metrics.
9. Schedule and coordinate meetings, appointments, and travel arrangements for the LATAM Sales Manager. Provide general administrative support, including mailing, scanning, faxing, and copying. Handle confidential documents, ensuring they remain secure.

What does Tive offer?

• A chance to join what may very well turn out to be the most important company in your career.
• The autonomy and resources to build what you know how to build.
• Work with a committed global team that has each other's back.
• Office-based or hybrid options. Your choice.
• Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.

We celebrate diversity, and consider it key to our success as both a team and a company. We are proud to be an equal-opportunity employer, and we are committed to creating an inclusive environment of mutual respect for all employees.