Sales Representative | Bilingüal

Intugo; Sonora; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A service sector company in Mexico is seeking a Telephone Customer Service/Sales Representative to assist clients in legal processes related to immigration services. This role requires a positive attitude and fluency in Spanish, with conversational English skills preferred. Responsibilities include guiding clients, answering concerns, and applying sales techniques to promote services. The position offers a competitive salary, grocery vouchers, and opportunities for professional growth.

Servicios

Competitive salary with base and commissions

Monthly grocery vouchers

Two days off per week

Paid leave

Initial training

Opportunity for professional growth

Formación

• Native Spanish speaker, ideally fluent in conversational English.
• Results-oriented with strong customer service skills.
• Experience in call centers and sales is a plus.

Responsabilidades

• Assist and guide clients by phone regarding legal services.
• Answer questions and resolve concerns to enhance client confidence.
• Use sales techniques to promote services and schedule appointments.
• Build strong, lasting relationships with clients.
• Manage complaints effectively to ensure customer satisfaction.

Conocimientos

Positive attitude

Team-oriented

Native Spanish speaker

Conversational English

Excellent customer service skills

Descripción del empleo

At Intugo, we collaborate with international companies, providing administrative solutions so they can operate efficiently in Mexico, generating quality employment in our community. We are currently looking for talented individuals with a positive attitude to join the team of a company in the service sector as a Telephone Customer Service/Sales Representative.

This position is for a law firm specializing in immigration services that helps people in the United States regularize their immigration status, supporting them in legal processes to obtain work permits, visas, permanent residence, and more. The sales team focuses on scheduling appointments to initiate these processes and conducting consultations with potential new clients.

Profile

• Positive attitude and team-oriented.
• Native Spanish speaker with conversational English.
• Call center and sales experience is a plus, but not required.
• Results-oriented with excellent customer service skills.

Responsibilities

• Assist and guide clients by phone, identifying their needs and providing clear information about the firm's legal services.
• Answer questions and resolve concerns with specific answers to increase client confidence and satisfaction.
• Apply sales techniques to promote services and schedule appointments with the law firm.
• Maintain strong and lasting relationships with clients, offering personalized and empathetic service.
• Effectively manage complaints to ensure ongoing customer satisfaction.

Benefits

• Competitive salary with a fixed base and commissions.
• Monthly support in grocery vouchers.
• Two days off per week.
• Paid leave.
• Initial training to familiarize yourself with operations.
• Opportunity for professional growth and development.