Sales Order Support Specialist

Bastian Solutions; San Luis Potosí; A distancia; MXN 372,000 - 560,000; Jornada completa

Descripción de la vacante

A leading supply chain solutions provider is seeking a Sales Order Support Specialist to ensure smooth operations while working remotely. The role includes data entry, invoice processing, and customer support. Ideal candidates should have a degree in a related field and at least 3 years of experience. Competitive benefits include health insurance and flexible work schedules.

Servicios

Health, Dental, and Vision Insurance

401(k) Retirement Plan with company match

Vacation/Holiday Pay

Tuition Reimbursement

Flexible Work Schedules

Volunteer Work

Professional Associations, Conferences and Subscriptions

Company Meetings & Events

Formación

• 3+ years of applicable experience in a relevant field.
• General understanding of J Sox compliance.
• Ability to balance workload and meet deadlines.

Responsabilidades

• Enter new sales orders accurately into Microsoft D365.
• Generate and process vendor and customer invoices.
• Maintain organized electronic files for each sales order.

Conocimientos

Excellent written and verbal communication skills

Self-motivated

Analytical and interpretive skills

Intermediate to advanced computer literacy

Ability to work under deadline situations

Educación

Degree in Accounting, Business, or Finance

Herramientas

Microsoft D365

Descripción del empleo

Job Overview

The Sales Order Support Specialist will have a pivotal role in ensuring smooth operations for US Teams while working remotely from Mexico. Responsibilities encompass a range of functional areas, such as accounting, customer service, and administrative support. In addition to aiding in order processing and addressing customer inquiries, the position will closely collaborate with cross-functional teams to maintain efficient workflows and ensure timely service delivery. Contributions made in this role will significantly influence the overall success of the sales order process and elevate customer satisfaction levels.

This position reports directly to the Sales Order Team Lead.

Job Functions

• Enter new sales orders accurately into Microsoft D365.
• Generate vendor purchase orders corresponding to the appropriate project or order.
• Process vendor invoices in alignment with the relevant order.
• Generate customer invoices promptly upon receipt of vendor invoices.
• Conduct research on unbilled orders to optimize billing revenue each month.
• Provide assistance to vendors regarding inquiries or issues with received orders; escalate to appropriate personnel when necessary.
• Maintain organized electronic files for each sales order, encompassing sales orders (SO), vendor purchase orders (POs), customer purchase orders (POs), and invoices to customers, along with any other relevant documentation.
• Maintain proactive communication with customers' accounts payable contacts to resolve past dues and address any outstanding issues promptly.
• Collaborate with Bastian Credit Specialist to reconcile any discrepancies in cash application.
• Write off uncollectible receivables as directed by the Credit Specialist.
• Communicate effectively with team members to resolve issues promptly and efficiently.
• Provide support for year-end auditor requirements, including conducting necessary research.
• Perform additional assignments, as directed.
  
  

Travel Requirements

Preferred Skills and Required Qualifications

• Degree in Accounting, Business, or Finance preferred, and 3+ years of applicable experience.
• Intermediate to advanced computer literacy, including experience in word processing, spreadsheets, and accounting software. A working knowledge of Microsoft D365 is a plus.
• Maintain an evaluation score of 3 or higher each year of employment.
• Ability to work well with others under deadline situations and respond to changes in priorities.
• Self-motivated with the ability to work independently and balance workload to complete assignments within time constraints.
• Excellent written and verbal communication skills and strong organizational skills.
• Ability to apply analytical and interpretive skills to problem-solving.
• Employ problem-solving skills and analysis, and report problems as necessary.
• General understanding of J Sox compliance.
  
  

To learn more about us, click the following link - https://www.youtube.com/watch?v=_wJsktTkF50

About Bastian Solutions

Bastian Solutions, a Toyota Advanced Logistics company, is an independent material handling and robotics system integrator providing automated solutions for distribution, manufacturing, and order fulfillment centers around the world. Our team specializes in consulting, system design, project management, maintenance, and installation, while sourcing the best equipment and automation technology. We take great pride in providing exceptional service and flexibility to our customers.

In addition to exciting work at a growing company, we offer the following benefits:

• Health, Dental, and Vision Insurance
• 401(k) Retirement Plan with a company match
• Vacation/Holiday Pay
• Tuition Reimbursement
• Flexible Work Schedules
• Volunteer Work
• Professional Associations, Conferences and Subscriptions
• Company Meetings & Events
  
  

Bastian Solutions does not work outside recruiting agencies. No solicitation phone calls please.