Sales Order Administrator

Safran Cabin; Baja California; Presencial; USD 30,000 - 60,000; Jornada completa

Descripción de la vacante

An established industry player is seeking a Sales Order Administrator to manage customer purchase orders efficiently. This role involves processing orders, maintaining communication with customers, and ensuring adherence to contractual obligations. The ideal candidate will have strong data entry skills, excellent customer service experience, and proficiency in Microsoft Office tools. Join a dynamic team where your attention to detail and organizational skills will contribute to the success of the department in a fast-paced environment. If you thrive under pressure and enjoy multitasking, this opportunity is perfect for you.

Formación

• 4-5 years of data entry and customer service experience required.
• High attention to detail and ability to meet deadlines.

Responsabilidades

• Process customer orders accurately using the company ERP system.
• Maintain communication with customers and internal teams.

Conocimientos

Data Entry

Customer Service

Problem Solving

Organizational Skills

Communication Skills

Adaptability

Multi-tasking

Educación

High School Diploma

Bachelor's Degree

Herramientas

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

ERP/MRP Systems

Descripción del empleo

The Sales Order Administrator is responsible for processing internal and external customer purchase orders. The Sales Order Administrator coordinates day to day activity for customer requests, processes customer orders and quotes, and maintains front line communication with the Customer. They will update changes of order dates and ensure adherence with contractual obligations. The Sales Order Administrator is accountable to performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed.

Summary of Duties

• Ensure sales orders are processed accurately and entered within a timely manner using company ERP system
• Partner with the Integrated Project Team (IPT) to ensure customer orders are processed correctly
• Validate entered order information by checking against customer purchase orders
• Maintain a PO entry tracker to provide visibility to the Contracts and Accounting teams
• Review aging report weekly, provide updates to the Accounts Receivable department regarding past dues accounts
• Other job duties as determined based on level of administrator

Education: High school diploma required; Bachelor’s degree preferred

Experience: 4-5 years of data entry and customer service experience

Computer: Intermediate skills in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.

Other Skills: High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines.

Description: Mid/Intermediate-Level position within job role.