Sales Ops Support Specialist - Remote Mexico

The Results Companies; México; A distancia; USD 30,000 - 40,000; Jornada completa

Descripción de la vacante

A premier customer experience partner seeking a Solutions Operations Lead in Mexico to identify and qualify potential clients through outbound prospecting. The role involves building a robust sales pipeline, utilizing lead generation tools, and collaborating with the sales team to secure new business. Candidates should have a Bachelor's degree and at least two years of experience in related fields, with strong communication and sales skills required.

Servicios

Fun and engaging workplace

Healthcare benefits

Opportunities for growth

Formación

• Minimum of two years in BPO, call center, sales, or customer service.
• At least one year in lead generation or business development preferred.
• Ability to work independently or in small groups.

Responsabilidades

• Develop leads and set up Sales Executives for success.
• Generate new leads and identify prospects.
• Maintain positive business relationships for future sales.

Conocimientos

Selling skills

Communication skills

Negotiation skills

Self-motivation

Adaptability

Educación

Bachelor's degree in Business, Marketing, or related field

Herramientas

Salesforce

Salesloft

Pardot

Zoominfo

Sales Navigator

MS Office

Descripción del empleo

A Solutions Operations Lead (or Sales Development Representative (SDR)) is responsible for identifying, contacting, and qualifying potential customers by generating new business opportunities through outbound prospecting, primarily by making cold calls and sending emails, to then pass qualified leads onto the sales team for further engagement. Essentially, their role is to build and nurture the sales pipeline by identifying potential customers and determining their level of interest in a company's products or services.

We expect greater of ourselves... What’s Your Greater? Come find it at ResultsCX!

In this role you will:

• Develop leads and set up our Sales Executives for success.
• Generate new leads and identify prospects for our company.
• Manage the initial relationship with prospective clients.
• Communicate with prospective clients via phone and email.
• Stay updated on product knowledge, industry information, and the competitive landscape.
• Navigate leads and break down barriers so our Sales Executives can secure new clients.
• Lead from the front – be a pathfinder who helps secure revenue impacting the entire company.
• Work closely with our team of Sales Executives to generate demand and reach prospects.
• Maintain positive business relationships to ensure future sales.

We are looking for someone who has:

• A Bachelor's degree in Business, Marketing, or a related field. Equivalent experience may be substituted.
• A minimum of two years of experience in BPO, call center, sales, customer service, or related field, with at least one year in lead generation or business development preferred.
• Proficiency in dialers, CRMs, and prospecting tools such as Salesforce, Salesloft, Pardot, Zoominfo, Sales Navigator.
• Ability to work independently or in small groups.
• Excellent selling, communication, and negotiation skills.
• Strong self-motivation and target-driven mindset.
• Willingness to step outside your comfort zone and engage multiple prospects daily.
• Ability to build and maintain relationships with potential clients.
• Ability to adapt rapidly to changes in the business landscape.
• Proficiency in MS Office and willingness to learn new software.

Why join our ResultsCX team?

• A fun and engaging workplace environment.
• Healthcare benefits.
• Opportunities for growth within ResultsCX if that’s your "Greater".

About ResultsCX:

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. With over 30 years of experience, ResultsCX has expanded to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our expertise includes actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in our exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences for our clients.

ResultsCX is an equal opportunity and affirmative action employer, considering all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected factors under law.

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