Sales Operations Specialist (AI / Tech Consulting Company)

Rocket Code (AL-I Digital Solutions S.A. de C.V.); Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Rocket Code busca un Sales Operations Specialist para potenciar la productividad del equipo comercial. Con una misión centrada en el análisis y optimización de procesos, este rol implica la gestión del CRM y la generación de informes de rendimiento. El candidato ideal será organizado, analítico y poseerá habilidades de comunicación efectivas, contribuyendo a un ambiente colaborativo y dinámico en una empresa innovadora.

Servicios

Vacaciones

Bono de diciembre

Bono por recomendación

Oportunidades de capacitación

Cursos y certificaciones

Formación

• Experiencia demostrable en soporte de ventas o roles similares, preferiblemente en tecnología.
• Conocimientos intermedios de herramientas analíticas para interpretar datos de ventas.

Responsabilidades

• Soportar diariamente al equipo de ventas, gestionando eficientemente el CRM.
• Monitorear y analizar datos de ventas generando informes claros sobre KPIs.
• Colaborar con los equipos de ventas y marketing para alinear objetivos.

Conocimientos

Análisis de datos

Comunicación efectiva

Colaboración

Organización

Resolución de problemas

Educación

1 a 3 años de experiencia en operaciones de ventas

Experiencia con CRM, especialmente HubSpot

Herramientas

Excel

Google Sheets

Descripción del empleo

Elevate Your Career with rocket code!

At rocket code, we’re passionate about merging technology with innovation. We’re not just delivering tech solutions; we’re creating transformative experiences that lead industries forward. Our mission is clear: to empower businesses using cutting-edge AI and tech solutions that create real change. We’re looking for collaborative and driven team players to join our smart, enthusiastic, and diverse workforce.

Why rocket code?

Join a forward-thinking company that spans across Mexico, the United States, Spain, and soon Brazil, fostering a vibrant environment where fresh ideas and creativity flourish. We’ve built over 100 custom platforms for businesses across multiple sectors such as fintech, insurtech, energy, telecommunications, and more. With every project, we don’t just strive for excellence — we achieve it.

Our Commitment:

At rocket code, we prioritize social responsibility and sustainable practices as part of our core values. We believe in driving technology's positive impact on society.

Your Future at rocket code:

We’re seeking talented individuals who are eager to be part of a company that not only meets client needs but also anticipates them. If you’re driven to contribute to a tech landscape that inspires, Rocket Code is where you belong.

Role Mission:

The Sales Operations Specialist will support and optimize commercial processes to enhance sales team productivity and performance. They will manage the CRM (HubSpot), analyze sales data, and generate actionable insights to continuously improve commercial operations. We are seeking an organized, analytical, and results-oriented individual with excellent communication skills and effective collaboration with internal teams.

Key Responsibilities:

• Provide daily operational support to the sales team, ensuring efficient pipeline management using HubSpot CRM.
• Monitor, analyze, and generate regular sales performance reports, providing clear visibility into key performance indicators (KPIs).
• Actively track and follow up with prospects throughout the sales pipeline, facilitating their smooth progression to closure or operational hand-off.
• Collaborate closely with sales and marketing teams to ensure alignment on objectives and strategies.
• Assist in sales forecasting activities, performance tracking, and regular reporting.
• Proactively identify opportunities for improving sales processes and operations, continuously enhancing efficiency and effectiveness.

Experience & Education:

• 1 to 3 years of demonstrable experience in Sales Operations, sales support, or similar roles, ideally within technology or consulting companies.
• Proven hands-on experience with CRM platforms, particularly HubSpot.

Technical Skills:

• Intermediate analytical skills to interpret sales data and produce practical insights.
• Good command of tools such as Excel/Google Sheets for sales analysis and reporting.

Languages:

• Spanish: Fluent or Native.
• English: Intermediate level, sufficient for technical documentation, tool usage, and basic written and oral communication.

Preferred Qualifications (Not mandatory):

• General knowledge of the technology, consulting, or digital solutions industry.
• Familiarity with additional sales automation and reporting tools.
• Additional training in project management methodologies or continuous improvement.

Key Competencies:

• Excellent interpersonal communication and effective collaboration skills.
• Strong organizational skills, ability to manage multiple priorities, and attention to detail.
• Problem-solving abilities with a practical and results-oriented approach.
• Proactive mindset in continuously identifying process improvements.

Important Role Considerations:

• This role is operational, focused on sales support and process analysis. It is not a senior or managerial position.

At rocket code, we value our team members and offer a comprehensive benefits package to support their personal and professional growth:

• Vacations: Enjoy time off to recharge and rejuvenate.
• December Bonus: Receive an annual bonus to celebrate your contributions and hard work.
• Referral Bonus: Get rewarded for bringing talented individuals to our team.
• Training Opportunities: Access to ongoing training programs to enhance your skills.
• Courses and Certifications: Stay ahead in your career with company-sponsored courses and certifications