Sales Operations Specialist

Oetiker; García; Presencial; MXN 585.000 - 715.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension Contribution

Opportunities for Advancement

Access to Online Learning

Climate controlled facility

Descripción de la vacante

Oetiker is seeking a sales administrator to manage quotations, contracts and PPAP requests, along with pricing, customer master data and internal reporting. This role interacts daily with customers and internal teams to ensure accurate orders and timely responses.

The ideal candidate has 2–3 years in sales administration or related roles, with proficiency in MS Office and CRM/ERP systems and a strong attention to detail.

Formación

• Administrative and computer skills required (MS Office and CRM/ERP software).
• Detail oriented and good communication skills (Interpersonal and Business Writing Skills).
• Product Knowledge and desire to learn.

Responsabilidades

• Preparation and submission of quotations, including price creation, margin review and tracking.
• Perform Contract Review and manage customer Scheduling Agreements/amendments (Price changes) and contracts.
• Manage pricing files, and analysis, surcharge and rebate agreements.
• Review and process account adjustments.
• Manage part number files, create BOM and communicate special instructions.
• Manage and maintain Customer Master Data in CRM & ERP.
• Coordinate credit approval / credit limits with Finance.

Conocimientos

Administrative skills

Detail oriented

Communication

IATF 16949 knowledge

Educación

College Diploma / Degree in Business Administration

2-3 years of sales administration or related experience

Herramientas

MS Office

CRM/ERP software

Descripción del empleo

• Compensation: MXN 650000 - MXN 650000 - yearly

Company Description

'Team Oetiker' means connecting with over 2,000 people in 32 countries and at 13 manufacturing sites. We are the leading provider of high-end connecting solutions for automotive and industrial applications. Our clamps, rings, straps and quick connectors can be found on virtually every car in the world and in millions of home plumbing systems and appliances. We are a privately owned, family-run business, with a long-term perspective and a focus on sustainable business success. Sound like a place where you want to be? Connect with us!

Job Description

Position Summary

Responsible for sales administration, contract review and sales support. Key activities include managing quotations, contracts, Production Part Approval Process (PPAP) requests, pricing, account adjustments, customer master files, reporting and part number management. Daily interaction with customers, sales staff, internal departments and intercompany business units.

Essential Functions

• Preparation and submission of quotations, including price creation, margin review and tracking
• Perform Contract Review and manage customer Scheduling Agreements/amendments (Price changes) and contracts
• Manage pricing files, and analysis, surcharge and rebate agreements
• Review and process account adjustments
• Manage part number files, create BOM and communicate special instructions
• Manage and maintain Customer Master Data in Customer Relation Management (CRM) & Enterprise Resource Planning (ERP)
• Coordinate credit approval / credit limits with the Finance Department
• Understand customer requirements, receive and manage correspondence (Request for Quotes - RFQ’s, Drawings Samples, PPAP etc.) and work with relevant departments
• Inside support for sales engineers
• Resolution of issues with Customers
• Manage and track won/lost business and update, participate and help develop sales forecast
• Review, track & control Customer Specific Requirements
• Awareness and participation in World Class Operations (WCO) initiatives
• Ensure compliance with all applicable safety and environmental regulations
• Compliance to the Oetiker Management Manual – IATF 16949 & ISO 14001 EMS requirements

Qualifications

Knowledge, Skills, Abilities

• Administrative and computer skills required (MS Office and CRM/ERP software)
• Detail oriented and good communication Skills (Interpersonal and Business Writing Skills)
• Product Knowledge and desire to learn
• Ability to work independently without supervision
• Knowledge of IATF 16949

Education / Experience

• College Diploma / Degree in Business Administration (preferred)
• 2-3 years of sales administration, customer service or related is preferred

Additional Information

• Company match Pension Contribution
• Opportunities for Advancement
• Access toOnline Learning
• Climate controlled facility

Oetiker is an equal opportunity employer.
We are committed to creating a diverse and inclusive workplace and welcome applications from all qualified individuals, regardless of race, gender, age, religion, disability, sexual orientation, or any other legally protected status. Accommodations are available upon request for candidates taking part in all aspects of the selection process.