Sales Operations Manager: Support & Resolution

FedEx Express México; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

FedEx Express México is seeking a Manager Sales Support to lead the Sales Operations Resolution Team (SORT) in Mexico City. The role focuses on coordinating teams to ensure smooth resolution of delivery interruptions and operational stops, and to provide critical support to sales groups across segments.

The position emphasizes leadership, process optimization, and effective collaboration with cross-functional partners to maintain service excellence and customer satisfaction.

Formación

• Management experience leading teams or locations.
• Strong coordination and communication skills.
• Ability to resolve operational issues and support sales teams.

Responsabilidades

• Lead and develop the Sales Operations Resolution Team (SORT).
• Coordinate cross-functional efforts to resolve delivery interruptions and operations stops.
• Provide critical operational support to sales teams across multiple segments.

Descripción del empleo

FedEx Express México is seeking a Manager Sales Support to lead the Sales Operations Resolution Team (SORT) in Mexico City. The role focuses on coordinating teams to ensure smooth resolution of delivery interruptions and operational stops, and to provide critical support to sales groups across segments.

The position emphasizes leadership, process optimization, and effective collaboration with cross-functional partners to maintain service excellence and customer satisfaction.