Sales Operations Manager (MEXICO)

One Park Financial; Polanco; Presencial; MXN 30,000 - 60,000; Jornada completa

Descripción de la vacante

Join a forward-thinking financial technology company dedicated to empowering small businesses. This role offers the chance to lead a high-performing team, focusing on coaching and operational excellence. You will be part of an innovative environment that values collaboration and personal growth, ensuring your contributions make a meaningful impact. With a commitment to financial inclusion, this dynamic firm provides opportunities for professional development in a supportive culture. If you are passionate about making a difference and thrive in a fast-paced setting, this position is perfect for you.

Servicios

Competitive salary

Benefits package

Professional growth opportunities

Dynamic work environment

Formación

• 3+ years of experience in operations management or similar roles.
• Proven ability to lead and motivate teams effectively.

Responsabilidades

• Develop personnel through coaching and feedback sessions.
• Manage sales pipeline and ensure consistent follow-up.

Conocimientos

Leadership

Communication Skills

Organizational Skills

Coaching

Sales Management

Business Principles

Educación

Degree in Business

Degree in Operations Management

Descripción del empleo

Company Overview:

One Park Financial (OPF) is a leading Financial Technology company dedicated to empowering small businesses by connecting them with a wide variety of flexible financing and funding options. Our mission is to provide entrepreneurs with the working capital they need to elevate their businesses to new heights. At OPF, we believe in working with high-performing individuals who are ready to play an integral part in our company's expansion. We know that our success hinges on our people, and we strive to enable them to do what they do best.

Why Join Us?

At OPF, we foster a dynamic and inclusive company culture that emphasizes collaboration, innovation, and personal growth. Our team is composed of passionate, driven individuals who are committed to making a difference. Here’s what you can expect when you join our team:

• Innovative Environment: Work with cutting-edge technology and be part of a team that is constantly pushing the boundaries of fintech.
• Professional Growth: We invest in our employees’ growth with continuous learning opportunities, training programs, and career advancement paths.
• Supportive Culture: Enjoy a supportive and inclusive work environment where your ideas are valued, and your contributions make a real impact.
• Community Focus: Be part of a company that understands the importance of small and mid-sized businesses to their communities and the nation’s financial health.
• High-Performing Team: Join a team of badasses who are committed to excellence and are integral to our company's expansion and success.

Responsibilities:

• Develop personnel - by providing coaching, One-on-one, follow-up, skill-up sessions, roleplays, and real-time feedback sessions.
• Manage pipeline - Understanding the sale, getting involved in the details of the operation with consistent follow-up, and finding different ways to bring the deal home.
• Takeover calls- When needed, the manager needs to have the ability to close/2nd voice deals. Understanding of the sale and how to make situations work for both the merchant and the company.
• Goal-oriented individual with a high priority on daily, weekly/monthly results.
• Live and 1:1 coaching - weekly scheduled coaching sessions that add value to the team member and overall development.
• Motivate and Energize the team - Run team huddles, find different ways to motivate, and build excitement.
• Weekly 1:1's with sales personnel
• Implement Performance Improvement Plans

• Proven work experience as an Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Degree in Business, Operations Management or related field
• 3 or more years of experience
• Advanced English (Fully bilingual)
• Call Center experience
• Open to work full-time and on-site

Why Join Us?

• Be part of a global team committed to driving financial inclusion and innovation.

• Competitive salary and benefits package.

• A dynamic and inclusive work environment that values diversity and collaboration.

Equal Opportunity Employer:

Our company is an equal-opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.