Sales Excellence - Sales Operations Senior Analyst

Accenture; Ciudad de México; Presencial; MXN 300,000 - 600,000; Jornada completa

Descripción de la vacante

Una empresa innovadora busca un profesional proactivo para apoyar a equipos de ventas y liderazgo. En este rol, serás responsable de gestionar procesos de ventas, comunicando cambios y asegurando la adherencia a las políticas. Con un enfoque en la mejora continua, tendrás la oportunidad de interactuar con líderes senior y contribuir a la excelencia en ventas. Se valoran las habilidades de comunicación y organización, así como la capacidad para trabajar de manera independiente y en equipo. Si buscas un entorno dinámico y desafiante, esta es tu oportunidad para brillar.

Formación

• Se requiere un título universitario y fluidez en inglés.
• Mínimo 1-2 años de experiencia en operaciones de ventas.

Responsabilidades

• Proporcionar soporte en procesos de ventas y gestión de oportunidades.
• Comunicar cambios en políticas de revisión de acuerdos y actualizaciones.

Conocimientos

Comunicación oral y escrita en inglés

Habilidades interpersonales

Habilidades de organización

Habilidades analíticas

Habilidades de trabajo en equipo

Atención al detalle

Educación

Título universitario

Educación en gestión empresarial

Herramientas

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Client 365

Descripción del empleo

Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist client Practitioners in navigating the company's internal sales processes. Support client Leadership and Sales Operations leads in driving efforts across multiple service areas and sales strategies.

This position reports to Sales Operations Leadership, Senior Managers, Managers, or Associate Managers. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).

Primary responsibilities include:

• Work independently with minimal supervision.
• Process opportunities to ensure they are ready to go through the deal lifecycle, from review request to closure.
• Communicate changes on deal review related policies and C365 updates.
• Provide process management and related support services to enforce adherence to standard methods.
• May supervise and be a people lead for a small team with oversight from a supervisor.
• Help create and execute low to medium complexity workplans.
• Interact confidently with senior leadership within sphere of responsibility.
• Demonstrate knowledge of supporting tools and processes, with expertise in specific area of responsibility.
• Mailbox Management, responding to incoming Deal Requests within a timely manner.
• Process and send out approval requests for MSAs & NDAs.
• Coordination of review and approval meetings.
• Support internal sales processes/tools and education around those for sales teams.
• Drive sales excellence best practices.
• Support the execution of the sales planning cycle.
• Process Deals for Re-approval as and when required, calling out and managing any Below Floor Approval requirements.
• Drive continuous improvement and transformation.
• Managing approver and reviewer delegations (holidays, absences etc).
• Provide support to Sales Operations organization to improve Sales Operations offering to additional clients.
• Make suggestions to client where Sales Operations best practices can be implemented for additional clients.
• Can support other clients in the future.

Compliance

• Ensure compliance with appropriate policies/standard processes and support internal investigations of policy violations regarding contracts/deals as needed.

Knowledge & Skill Requirements:

• Develop a solid grasp of the Sales process and ability to relay deal information in email format.
• Excellent oral and written communications skills in English – this role requires a confident communicator and team player with robust interpersonal skills and a “can-do” attitude.
• Ability to work virtually with diverse individuals.
• Excellent teaming, team building, collaboration, and facilitation skills.
• Excellent organizational / time management / data management skills.
• Analytical skills; collects, researches, and interprets data.
• Highly proficient in following and applying processes, quickly learning client & Sales processes and being able to recognize and apply them (previous familiarity preferred).
• Excellent accuracy and attention to detail.
• Prioritizes and plans work activities with a high degree of personal organization and the ability to supervise/coach/mentor these skills in others.
• Highly proficient in Microsoft applications (Word, PowerPoint, Excel, IE, Outlook), particularly Excel.
• Understanding of finance concepts for a services company.

Educational Qualification

• Undergraduate degree.
• English language fluency (oral and written).
• Business Management education desirable.

Skills & Work Experience

• A minimum of 1-2 years of experience.
• Understanding of sales operations processes and tools (e.g., Client 365) preferred.

Other requirements

• Must support/mirror working hours for the supported Market Unit or other business area.
• Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area).
• Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines.
• May be occasionally required to travel domestically or internationally.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

AT ACCENTURE, EQUALITY DRIVES INNOVATION

Did you know that Accenture was named the most diverse and inclusive company in the world?

We believe that the workforce of the future is an equal workforce for all.

All decisions regarding the employment selection process will be made without distinction, exclusion or preference based on race, color, gender, sexual orientation, disability, age, religion, political or trade union opinion, nationality or socioeconomic origin or any other grounds provided by applicable law that would have the effect of nullifying or impairing equality of opportunity or treatment among candidates.

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