Sales Associate - Advanced English [On Site-Miraflores]

Teleperformance; Sonora; Híbrido; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Una empresa multinacional líder en el sector BPO busca un Asociado de Ventas proactivo y competitivo. En esta emocionante posición, serás responsable de ofrecer soluciones a los clientes, resolver problemas de productos y brindar un servicio al cliente excepcional. Con un contrato de 6 meses y la opción de trabajar desde casa o en la sede, tendrás la oportunidad de desarrollarte profesionalmente en un entorno dinámico y de apoyo. Si tienes un nivel intermedio/avanzado de inglés y te apasiona ayudar a los demás, esta es tu oportunidad para brillar en un ambiente de trabajo innovador y gratificante.

Servicios

Capacitación pagada

Tarjeta de alimentación

Horarios flexibles

Opción de trabajo desde casa

Formación

• Graduado de secundaria con habilidades de comunicación y ventas.
• Experiencia en atención al cliente y resolución de problemas.

Responsabilidades

• Ofrecer productos y servicios a los clientes para ayudar a sus negocios.
• Resolver problemas de productos y servicios de clientes de manera efectiva.

Conocimientos

Comunicación efectiva

Atención al cliente

Resolución de problemas

Ventas

Conocimiento de tecnología de internet

Manejo de CRM

Educación

Diploma de secundaria

Herramientas

Software de gestión de clientes

Descripción del empleo

Resumen

Why TP?

We are the industry leaders with presence in 95 countries! Great Place to Work has ranked us as one of the best companies in the country and the world. We don’t stop innovating, and we always go beyond.

Are you ready to work with the best?

Responsabilidades

What you’ll do as a Sales Associate at Teleperformance:

1. Offer customers new products and services that will help their businesses succeed.
2. Troubleshoot hosting and website services client's products as needed, take full ownership, and provide thorough resolution to customers.
3. Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution.
4. Meet metrics such as Customer Availability, Net Promoter Score, and New Sales Per Day.
5. Provide excellent customer service by being a good listener.
6. Work with confidential customer information, while treating it sensitively.
7. Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
8. Keep a constant working knowledge of our client’s products, services, and promotions.
9. Document and update records in the required systems.

Requisitos

Who are you?

1. The ideal candidate is a competitive self-starter that thrives in a fast-paced environment. You must be comfortable interacting with existing and potential customers; reviewing products, working with partners, and selling solutions!
2. A high school graduate (must have a diploma or certificate).
3. Someone with an intermediate/advanced English level and great communication skills.
4. Sales experience with a proven record of understanding customer needs.
5. Proven ability to promote and build extraordinary customer rapport.
6. Ability to take complete ownership of customer issues and provide a truly extraordinary customer experience, one customer at a time.
7. Extensive knowledge of internet technology/CRM or other customer management software is a plus!

Enjoy:

1. 6-month contract.
2. Paid Training.
3. Available to work at home and in our site - Miraflores.
4. Salary of S/.1,995 + Food card + 40% variable.
5. Available schedules from Monday to Sunday (2 days off) (45 hours per week).

Be part of a multinational company dedicated to the BPO field and start your professional development #LikeaPro