Room Service Coordinator

Four Seasons; Cabo San Lucas; Presencial; USD 30,000 - 60,000; Jornada completa

Descripción de la vacante

Join an esteemed luxury hospitality brand as a Room Service Coordinator, where you will deliver exceptional food and beverage service while creating memorable experiences for guests. This role requires a passion for high service standards and the ability to thrive in a fast-paced environment. You will be part of a caring team that values collaboration and mutual respect, with opportunities for career growth and global travel. Embrace the chance to work in a stunning location with breathtaking views, while contributing to a culture that prioritizes excellence and genuine hospitality.

Servicios

Opportunities for global travel

Career development opportunities

Family spirit in the team

Recognition for accomplishments

Formación

• Minimum 2 years experience in ultra-luxury hotels required.
• Strong communication and problem-solving skills essential.

Responsabilidades

• Provide exceptional F&B service and create memorable experiences.
• Ensure cleanliness and presentation of menus and work areas.

Conocimientos

High service standards

Knowledge of spirits, cocktails and wines

Problem-solving skills

Communication skills

Ability to work under pressure

Multi-management of computer systems

Presentation skills

Educación

Experience in ultra-luxury hotels

Descripción del empleo

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.”

Be a part of something truly special! Join the team of Four Seasons Cabo San Lucas at Cabo Del Sol as Room Service Coordinator. This expansive property will include 96 beautifully appointed guestrooms and 61 Residences, centrally located in the "tourist corridor" between Cabo San Lucas and San José del Cabo atop the breathtaking Baja California Sur with amazing views of the sea where the Sea of Cortez meets the Pacific Ocean. Amenities will include three restaurants, three resort pools, an open-air fitness center, Spa & Spa Garden, and a Clubhouse event facility.

Be You

The Room Service Coordinator offers the F&B service by making suggestions to guide our guests within the menu and its concept, taking orders or requests from our clients, always offering options or alternative solutions, with an excellent service attitude, achieving the results established by Four Seasons for your department, providing unique and memorable experiences to our clients. You will contribute to teamwork, having effective communication between colleagues, always seeking complete satisfaction of the expectations of our guests and customers, creating epic experiences.

Requirements:

• Minimum experience of 2 years in ultra-luxury hotels.
• Knowledge of high service standards.
• Knowledge of spirits, cocktails and wines.
• Mastery in stressful situations and maintaining high-level service quality.
• High ability to communicate with others.
• Proficiency in the English language is essential.
• Strong skills in multi-management of computer systems.
• Strong presentation skills.
• Highly developed problem-solving skills.
• Able to work effectively under pressure and with a high volume of business. Able to multitask and prioritize workload and projects simultaneously and efficiently.
• Schedule availability.

Master Your Craft

Comply with the standards of attending your work shift on time. Complete assigned daily tasks. Promote teamwork. You will attend and absorb the training done by FS. Comply with annual training sent by learning. Have knowledge of internal safety protocols in emergency situations. Know and execute the safety and hygiene guidelines. Have knowledge of the F&B menus, ingredients, preparation methods, allergens, preparation times, etc. Ensure you always have clean and presentable menus. Always keep the work area clean and tidy. Keep the OT profiles of our guests and clients updated. Learn and follow the service sequence established under the standards for FS. Anticipate the needs of our guests and colleagues. Provide a quality service of excellence. Keep the information necessary for the operation of IRD & My Bar up to date. Keep communication channels updated and working (Opera, Messenger, Hotsos, Email, Teams).

What to Expect:

• Be part of a caring team with a family spirit.
• Have opportunities to build a successful career with global potential.
• Work in a diverse and challenging environment and engage with the leadership team.
• Be recognized for your accomplishments.

About Four Seasons Hotels & Resorts:

Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping.

Service Culture

Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

What it is Like to Work for Four Seasons Hotels & Resorts:

At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free!

Learn more by visiting us at:

Company Site: www.fourseasons.com

Our Careers: Four Seasons Careers

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts

Facebook: https://www.facebook.com/FourSeasonsJobs

Twitter: https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!