Risk Assurance Manager , RCS Assurance-CT

Amazon; Ciudad de México; Presencial; USD 100,000 - 140,000; Jornada completa

Descripción de la vacante

A leading company seeks an Assurance Manager to oversee risk management strategies within their Customer Trust Payment Risk team. The role demands expertise in financial risk, regulatory compliance, and advanced data analytics to safeguard payment ecosystems and mitigate fraud. This senior position offers the opportunity to innovate within a dynamic team focused on customer trust and data integrity.

Formación

• Minimum 5 years of experience in compliance, legal, or risk/loss prevention.
• Fluency in Spanish and English (written and spoken) required.
• Experience in program requirements definition and data-driven improvement initiatives.

Responsabilidades

• Evaluate and enhance risk models using statistical techniques.
• Maintain dashboards and reports on risk metrics.
• Communicate risk concepts to non-technical stakeholders.

Conocimientos

Compliance management

Data analysis

Risk management

Stakeholder communication

Technical proficiency in SQL

Educación

Bachelor's degree or equivalent

Professional auditing qualification

Herramientas

Excel

SQL

Descripción del empleo

Job Summary: The Assurance Manager is a critical role within our Customer Trust Payment Risk team, responsible for developing, implementing, and overseeing sophisticated risk management strategies to safeguard our payment ecosystem. This senior-level position requires a deep understanding of financial risk, regulatory compliance, and advanced data analytics to protect both the company and its customers from fraudulent activities and financial losses.

Key Responsibilities:

1. Strategic Risk Management:
   • Continuously evaluate and enhance risk models using advanced statistical techniques and machine learning algorithms.
   • Collaborate with cross-functional teams to integrate risk management strategies into product development and business operations.
2. Regulatory Compliance:
   • Stay abreast of evolving regulatory landscapes and proactively adapt risk management strategies to meet new requirements.
3. Data Analytics and Reporting:
   • Leverage big data technologies to analyze vast amounts of transaction data, identifying patterns and anomalies indicative of potential risks.
   • Develop and maintain dashboards and reports to provide real-time insights on risk metrics to senior management and stakeholders.
   • Utilize predictive modeling and scenario analysis to forecast potential risk exposures and their financial impacts.
4. Stakeholder Management:
   • Communicate complex risk concepts and strategies to non-technical stakeholders, including executive leadership and board members.
   • Build and maintain relationships with external partners, including payment processors, banks, and technology vendors.
5. Innovation and Technology:
   • Stay at the forefront of emerging technologies in risk management, such as AI-driven fraud detection and blockchain-based identity verification.
   • Spearhead pilot projects to test and implement innovative risk management solutions.

A day in the life

An effective assurance professional approaches each review with a structured, adaptable methodology. Their day revolves around systematically executing review phases: scoping, planning, evidence gathering, analysis, and reporting. They excel at breaking down complex processes, applying consistent testing methods while remaining flexible to unique circumstances. Engaging key stakeholders, they gather insights and validate findings. Their approach prioritizes quality, ensuring work meets professional standards and delivers meaningful insights. By methodically organizing and synthesizing information, they develop clear, well-supported conclusions. This systematic approach allows them to handle diverse reviews efficiently, maintaining consistent quality and reliability across various subjects and organizational contexts.

About the team

Our Assurance Innovation Team is a dynamic group of seasoned professionals led by a forward-thinking leader who champions simplification and invention. Though newly formed, we bring extensive experience to our mission of revolutionizing customer trust assurance. We're dedicated to streamlining processes, optimizing controls, and scaling innovative solutions across the organization. Customer obsession drives our work as we think big and deliver value to stakeholders. Our supportive leadership encourages bold ideas while prioritizing efficient, timely outcomes. We blend deep expertise with fresh perspectives, constantly challenging conventional approaches to create scalable, innovative assurance solutions.

Minimum Qualifications:

• Bachelor's degree or equivalent
• 5+ years of experience in compliance program management, legal, governance, audit, risk/loss prevention, or similar fields
• Experience handling confidential information
• Advanced proficiency in Excel
• Fluent in Spanish and English (written and spoken)
• 3+ years of experience in program requirements definition and data-driven improvement initiatives
• Professional auditing qualification or similar risk or compliance credentials
• Experience with SQL and Excel

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