Revenue Operations Specialist I

Pinterest; Ciudad de México; Híbrido; USD 40,000 - 80,000; Jornada completa

Descripción de la vacante

Join a dynamic team at a forward-thinking company as a Revenue Operations Specialist I, where you'll play a crucial role in supporting credit and collections operations across Latin America. This position offers the opportunity to engage with diverse teams, manage a regional portfolio, and contribute to achieving collections objectives. With a focus on collaboration and customer relationships, you will be instrumental in ensuring compliance and timely collections. If you're self-motivated, possess strong problem-solving skills, and thrive in a cross-functional environment, this role is perfect for you. Embrace the chance to grow and make a positive impact in a vibrant workplace.

Formación

• 3+ years of experience in a similar role with proven ownership.
• Strong proficiency in Salesforce, Excel, and Oracle Financial Systems.

Responsabilidades

• Support credit & collections operations and manage regional portfolio.
• Achieve quarterly collections targets and build customer relationships.

Conocimientos

Problem Solving

Customer Experience Skills

Cross-Functional Collaboration

Bilingual (Spanish, English, Portuguese)

Educación

3+ years in Revenue Operations or similar role

Herramientas

Salesforce

Excel

Oracle Financial Systems

Descripción del empleo

About Pinterest :

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

We have an exciting opportunity for a Revenue Operations Specialist I to join our LatAm Revenue Team in Mexico City, reporting to the Global Collections Manager. You’ll work to support our credit & collections operations in Mexico and the broader Latin America region as well as offer insights and make recommendations to improve our operations. You'll manage the regional credit and collections portfolio, ensuring full compliance with the corporate credit policy, and strive for timely collections with achievement of collections objectives, engaging in ad-hoc projects/assignments as needed.

What you’ll do:

• Support Latin American credit & collections operations.
• Assess Credit Lines for new & existing customers.
• Manage our regional collections portfolio, ensuring full compliance with the corporate credit policy, and strive for timely collections with achievement of collections objectives.
• Execute on assigned daily collections tasks with professionalism in executing the Pinterest collections strategy.
• Utilize positive approach and customer experience skills to build contacts/relationships.
• Achieve quarterly collections targets.
• Work closely with sales, legal, operations and revenue teams to ensure effective collections process and timely escalations.
• Look for ways to retain customers in a positive fashion and manner.
• Utilize your experience to resolve open, delinquent items with a sense of urgency.

What we’re looking for:

• A candidate with an amazing attitude and proven ability to display ownership and problem solve in assignments.
• 3+ years of previous experience in a similar role.
• An ability to work cross-functionally with teams based in LatAm, US, and Canada.
• Proficiency with Salesforce, Excel and Oracle Financial Systems – Advanced Collections preferred.
• Self-motivated and able to work both independently and collaboratively.
• Previous Media Agency collections experience – Internet advertising preferred.
• Strong proficiency in Spanish, English and Portuguese preferred.

Relocation Statement:

• This position is not eligible for relocation assistance.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be in a commutable distance from the following office: Mexico City.

Our Commitment to Inclusion:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.