Retail Training Specialist

Pandora; Ciudad de México; Presencial; MXN 30,000 - 50,000; Jornada completa

Descripción de la vacante

Pandora, a leading jewelry company, is seeking a dynamic Sales Trainer in Mexico. This role involves developing and implementing training programs for sales teams, ensuring thorough product knowledge and effective selling techniques. Ideal candidates have 3-5 years of experience in sales training, a Bachelor's degree, and strong presentation skills.

Formación

• 3-5 years of experience as a corporate or professional sales trainer.
• Knowledge of retail sales environment and facilitation experience.
• Fluent in English.

Responsabilidades

• Plan and conduct comprehensive training programs for sales teams.
• Facilitate group trainings and team meetings.
• Provide individual coaching on sales development.

Conocimientos

Sales Training

Presentation Skills

Coaching

Instructional Design

Audience Management

Educación

Bachelor's degree in Business Management

Bachelor's degree in Education

Bachelor's degree in Communication

Bachelor's degree in Learning and Development

Herramientas

Microsoft Word

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

InDesign

Descripción del empleo

Do you want to be a part of the world’s leading jewelry company while putting your experience in Sales Training into use? If yes, then we might have an exciting opportunity for you! You will be part of Pandora Latin America Team in an international organization of can-do spirited, passionate, and performance-driven people.

About the Role

Pandora is looking for a dynamic and business-savvy Sales Trainer in Mexico.

The role of the Sales Trainer is to ensure that all sales professionals have thorough knowledge of the product, retail operations, and selling techniques such as overcoming resistance and consultative selling. This role will lead the content strategy across the cluster and serve as a resource for field teams and team leaders. The Sales Trainer conducts training for all team levels, acts as a subject matter expert, and coaches teams in the field for ongoing development. The trainer will also facilitate and support large company meetings.

Key Responsibilities

1. Plan, conduct, coordinate, and implement comprehensive training programs for sales teams.
2. Present at regional and company events.
3. Facilitate group trainings and team meetings.
4. Adjust translations to meet country-specific content needs.
5. Develop training programs for product knowledge, sales processes, retail business acumen, and management development.
6. Provide individual coaching on sales development.
7. Act as an ambassador of the PANDORA brand.

Qualifications and Skills

1. 3-5 years of experience as a corporate or professional sales trainer in performance-based sales teams.
2. Knowledge of retail sales environment and facilitation experience.
3. Experience in remote training delivery.
4. Bachelor's degree in Business Management, Education, Communication, Learning and Development or related field.
5. Fluent in English.
6. Proficient in Microsoft Word, Outlook, Excel, PowerPoint; knowledge of InDesign or other graphics programs is a plus.
7. Strong instructional design, presentation, and audience management skills.

Interested?

If you see yourself in this role and want to be part of Pandora’s future, please apply. We look forward to hearing from you!

Applications are processed on a rolling basis, so we encourage early application. Learn more about Pandora at www.pandoragroup.com.

About Pandora

Founded in 1982, Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. With products available in over 100 countries through more than 6,500 points of sale, including around 2,500 concept stores, Pandora is a global leader.

Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide. The company is committed to sustainability, aiming to be carbon neutral by 2025, and uses mainly recycled silver and gold. Pandora is listed on Nasdaq Copenhagen and reported a revenue of DKK 28.1 billion in 2023.

We are committed to fostering an inclusive and diverse workplace, reflecting societal diversity in our customer engagement, and creating a culture where everyone feels respected and valued.