Retail Supervisor - Part Time

PUMA North America, Inc.; Mazatlán; Presencial; USD 20,000 - 40,000; Jornada completa

Descripción de la vacante

An established industry player is looking for a dynamic individual to join their retail team. This role focuses on delivering exceptional customer service and achieving sales goals while maintaining a vibrant store environment. You will assist in training and developing a high-performing team, manage scheduling, and ensure compliance with operational standards. If you are a team-oriented person with a passion for retail and a knack for customer engagement, this is a fantastic opportunity to grow your career in a fast-paced and supportive setting.

Formación

• 1-2 years of experience in a retail environment, preferably in apparel/footwear.
• Proven ability to exceed sales goals and analyze complex issues.

Responsabilidades

• Provide high standards of customer experience in the store.
• Assist with recruitment, training, and development of employees.

Conocimientos

Customer Service

Sales Analysis

Communication Skills

Teamwork

Basic Computer Skills

Educación

High School Diploma

Herramientas

MS Office

Descripción del empleo

YOUR MISSION

1. Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
2. Ensure the Store consistently achieves or exceeds sales, KPIs, and profitability goals through effective planning, expense control, sales, and service.
3. Assist the Store Manager and Assistant Store Manager with recruitment, training, development, and succession planning for high-performing, results-driven employees.
4. Manage payroll control and service-driven scheduling to maintain profitability while providing excellent customer service.
5. Identify and communicate merchandise opportunities to the Store and/or Assistant Store Manager.
6. Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
7. Maintain a safe, healthy, and compliant working and shopping environment.
8. Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.

YOUR TALENT

1. 1-2 years of experience in a customer service-oriented retail environment, preferably in apparel/footwear.
2. Proven ability to exceed sales goals, analyze complex issues, and present information effectively.
3. Strong team player with excellent communication skills.
4. Quick learner with basic computer skills, including MS Office.
5. Ability to lift, carry, push, or pull up to 30 pounds regularly.

SPEED & SPIRIT embodies the values we seek: being driven, vibrant, team-oriented, and authentic. Applying for a job at PUMA is simple: click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. We prohibit discrimination and harassment of any kind and provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristics. For more information, contact: [e-mail]