Representante de Éxito en Anuncios de Facebook Intermedio

MediaMint; Ciudad de México; Híbrido; USD 30,000 - 45,000; Jornada completa

Descripción de la vacante

Join a leading digital advertising firm as an Ad Success Representative. In this hybrid role, you will drive campaign success by engaging clients and managing operational workflows, creating a dynamic environment for impact-driven professionals. Contribute to the evolution of client interactions and campaign optimizations in a rapidly growing field.

Formación

• 3+ years in Customer Success, Account Management, or similar role.
• Experience in digital advertising is a plus.
• Ability to manage complex workflows and shifting priorities.

Responsabilidades

• Lead structured weekly check-ins with clients.
• Oversee Direct IO, Programmatic, and Self-Serve campaign processes.
• Analyze campaign performance data and deliver actionable insights.

Conocimientos

Problem-solving

Communication

Analytical mindset

Herramientas

Salesforce

Google Sheets/Excel

Slack

Zendesk

Outreach.io

Descripción del empleo

Ad Success Representative

Role Overview:

We are seeking an Ad Success Representative to support an esteemed client in the digital advertisingspace. This role is a hybrid of strategic account management and operational excellence. You will be theprimary link between client partners and Ad Operations—managing workflows, delivering insights, and drivingcampaign success.

This is a high-impact, fast-moving role—ideal for someone who excels at switching between hands-on tasksand big-picture thinking.

Key Responsibilities:

Client Engagement & Strategic Partnership

Lead structured weekly check-ins, provide proactive recommendations, and build trust-basedrelationships.

Support account retention and growth by identifying revenue opportunities and upsell strategies

Campaign Management & Operational Support

Act as liaison between client teams and Ad Operations; manage ticket submissions and QAdeliverables.

Use tools like Slack, Salesforce, and trackers to ensure smooth workflow and issue resolution.

Oversee Direct IO, Programmatic, and Self-Serve (Ads Manager) campaign processes.

Insight Generation & Optimization

Download and analyze campaign performance data.

Translate metrics into clear, actionable insights and optimizations.

Deliver reporting narratives that align with campaign goals and strategy.

Internal Collaboration & Workflow Development

Partner with product, marketing, and engineering teams to surface client feedback and shapeimprovements.

Help standardize evolving workflows in coordination with partners like MediaMint’s process teams.

Contribute to resource creation and knowledge-sharing initiatives.

Skills & Experience:

3+ years in Customer Success, Account Management, Ad Ops, or a similar client-facing role

Proficiency with Salesforce, Google Sheets/Excel, Slack, and customer support platforms (Zendesk,Outreach.io)

Strong problem-solving and communication skills

Ability to manage complex workflows and shifting priorities

Experience in digital advertising (Direct IO, Programmatic, or Self-Serve) is a plus Analytical mindset with a drive to turn data into actionable insights

Apply here:https://forms.gle/jWCf5toAxRJWeJNq7

Click on the above link and share all the details.

Why Join Us?

This role supports one of the most dynamic teams at our client’s organization. You’ll be part of a new, evolvingprocess—helping define success from the ground up. If you thrive in complexity, enjoy shaping structure, andare passionate about creating impact, MediaMint is the place for you.