Repair Operations Engineer

Awake Security; Guadalajara; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

Join a forward-thinking company as a Repair Operations Engineer, where you'll lead efforts to optimize repair operations and ensure high-quality refurbishments. This role involves collaborating with internal teams and contract manufacturers to drive efficiency and quality in the repair process. You will manage key performance metrics, support day-to-day operations, and provide technical guidance to resolve quality issues. This position is perfect for a self-starter with a strong engineering background and a passion for process improvement. If you're ready to make a significant impact in a dynamic environment, this opportunity is for you.

Formación

• 5+ years in high-tech manufacturing, preferably in networking equipment.
• Experience with contract manufacturing and process improvements.

Responsabilidades

• Oversee and optimize repair operations for timely refurbishments.
• Manage quality alerts and drive performance metrics for repair.

Conocimientos

Lean/Six Sigma

Project Management

Cross-functional Collaboration

Technical Support

Quality Management

Communication Skills

Educación

Bachelor’s degree in Industrial Engineering

Bachelor’s degree in Electrical Engineering

Bachelor’s degree in Mechanical Engineering

Herramientas

ERP Systems

PCBA Manufacturing Tools

Descripción del empleo

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.

At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.

Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.

Job Description

Who You'll Work With
As a Repair Operations Engineer, you'll collaborate closely with several key internal and external teams to ensure smooth operations and high-quality results. Your main collaborators will include: contract manufacturers and internally with manufacturing, mechanicals, test and quality engineers.

What You'll Do
You'll be responsible for overseeing and optimizing the repair operations to ensure timely and effective refurbishments.

• Ensure Repair contract manufacturer executes upgrade and refurbishment of customer-returned products
• Own and drives key performance metrics for Repair operation: ECO/MCO implementation, repair volume, repair yields and effectiveness, repair lead times, BER (beyond economical repair), MRB and scrap rates.
• Manages Quality alerts and lead related activities with the Contract Manufactures.
• Ensure Engineering Change Orders and Manufacturing Change Notices are properly implemented in Repair, ensuring product is refurbished in compliance with Arista Bills of Material (BOMs) and Approved Vendor Lists.
• Drives NPI and TPI readiness for repair and QA: BOMs, repair processes, tooling and/or fixtures
• Support day-to-day operations to ensure any impediments to achieving targets are alleviated
• Provides technical support to manage quality issues and deviations
• Manages budget and inventory of capital equipment, tooling and fixtures to support Repair demand.
• Drive process efficiencies and operational improvements for repair flow.
• Maintain close communication and collaboration with the internal manufacturing, NPIE, FA, Test engineering and QA teams to drive best practices, efficiencies and capabilities for assembly, manufacturing and repair.
• Provide input for vendor Scorecard and Quality Business Review (QBR).

Qualifications

• Bachelor’s degree in Industrial Engineering, Electrical Engineering, or Mechanical Engineering related field
• 5+ years of experience in high-tech manufacturing (preferably networking equipment)
• Experience working with contract manufacturing partners.
• Experience in PCBA manufacturing, electro-mechanical assembly, and associated processes
• Lean/Six sigma projects.
• Proven experience on driving improvements
• Understanding of ERP systems and supply chain concepts
• Strong understanding of product lifecycle management, including Engineering Change Order (ECO) management, Bills of Material (BOM) maintenance, and Approved Vendor Listing (AVL) adherence
• Knowledge of test, diagnostics, failure analysis, repair and debug techniques
• Ability to work cross-functionally, including ability to balance the technical and business aspects of hardware manufacturing
• Self-starter who has the ability to handle multiple tasks in a fast paced environment
• Ability to influence and motivate internal and external partners.
• Good oral and written communication in English.