Remote UiPath RPA Support Engineer | Automation Specialist

Sequoia Connect; Xico; À distance; MXN 420 000 - 900 000; Plein temps

Résumé du poste

Sequoia Connect invites you to join its Talent-First Technology Ecosystem, delivering high-impact digital transformation projects for global leaders. You will work within an international network and support production UiPath RPA solutions on a fully remote basis.

The ideal candidate has 3+ years IT experience with UiPath, strong communication, and a proactive mindset. A BE/MCA is preferred, and the role emphasizes collaboration, planning, and agility in a fast-moving environment.

Qualifications

• 3+ years of IT experience with at least 2 years supporting RPA solutions using UiPath.
• Graduate or postgraduate qualification from a reputable university, preferably BE/MCA.
• Basic experience with one or more scripting languages.
• Basic experience with system administration.
• Solid working knowledge of standard features/functions of applications to field, analyze, and resolve customer issues.
• Good command of MS Office tools (Visio, Excel, PowerPoint, Word).
• Analytical bent of mind to connect data points and provide insights.
• Excellent written and oral communication to meet business requirements with stakeholders.
• Strong commitment to operational excellence with planning, time management and collaboration.
• High-Performance Mindset: resilience, emotional intelligence, agile delivery.
• Technologist DNA: understanding difference between coding and engineering.

Responsabilités

• Support customers with production Robotic Process Automation solutions built in UiPath.
• Act as liaison between user community and technical staff (offshore teams possible).
• Resolve system problems and troubleshoot to ensure customer processes run smoothly.
• Support implemented solutions by conducting root cause analysis and corrective actions.
• Act as a system administrator of the RPA system.
• Ensure standards compliance and automate best practices; conduct code/process reviews.
• Identify automation requirements and support solution creation.
• Generate reports and perform data analysis by collecting, analyzing and summarizing data.
• Write and maintain system documentation, business processes, training procedures, and SOPs.
• Provide training and support directly to customers.

Connaissances

Analytical thinking

Excellent communication

Time management

Collaboration

Operational excellence

High-Performance Mindset

Technologist DNA

Formation

BE/MCA

Outils

UiPath

Description du poste

Sequoia Connect invites you to join its Talent-First Technology Ecosystem, delivering high-impact digital transformation projects for global leaders. You will work within an international network and support production UiPath RPA solutions on a fully remote basis.

The ideal candidate has 3+ years IT experience with UiPath, strong communication, and a proactive mindset. A BE/MCA is preferred, and the role emphasizes collaboration, planning, and agility in a fast-moving environment.