Remote Travel Client Care Coordinator

Livetripexperience; Zacatecas, Cancún; On-site; MXN 693,481 - 1,040,221; Full time

Benefits offered by this job

Flexible schedule

Collaborative culture

Full training provided

Job summary

A travel service company is looking for a Client Care Coordinator to manage the logistical aspects of clients' travel experiences. This remote role demands a detail-oriented professional who excels in communication and self-management. Responsibilities include coordinating with clients and travel providers, handling bookings, and keeping client data accurate. The company offers flexibility in scheduling and full training to support your success.

Qualifications

• Attention to detail on dates, names, and travel requirements.
• Ability to explain complex travel information simply.
• Thrives in a remote work environment.
• Proficient with digital tools.

Responsibilities

• Coordinate communication with clients and travel providers.
• Handle booking confirmations, cancellations, and refunds.
• Maintain accurate client data and itinerary details.
• Assist clients with travel regulations and policies.
• Collaborate with the remote team to improve client satisfaction.

Skills

Detail-Oriented

Strong Communicator

Self-Motivated

Familiarity with digital tools

Passion for travel industry

Tools

Google Workspace

CRMs

Job description

A travel service company is looking for a Client Care Coordinator to manage the logistical aspects of clients' travel experiences. This remote role demands a detail-oriented professional who excels in communication and self-management. Responsibilities include coordinating with clients and travel providers, handling bookings, and keeping client data accurate. The company offers flexibility in scheduling and full training to support your success.