Remote Senior ERP Solutions Analyst

Allegion plc; Ensenada; Remote; MXN 1,100,000 - 1,600,000; Full time

Benefits offered by this job

Generous paid time off

Award-winning employer

Job summary

Allegion plc is seeking a Senior Technical Solutions Analyst to support the Americas ERP ecosystem, translating business needs into practical, scalable ERP solutions across Finance, Supply Chain, Manufacturing, and Procurement.

You will partner with stakeholders, guide incident/problem/change management, and drive sustaining and automation initiatives while ensuring alignment with enterprise standards and security policies.

Qualifications

• 5+ years of experience in ERP support, enterprise platforms, or related roles supporting core back-office systems.
• Hands-on experience with major ERP platforms (Microsoft D365 F&O, Microsoft Dynamics AX2012, Oracle 11i) and integration technologies (middleware, APIs, EDI).
• Strong understanding of Finance, Supply Chain, Manufacturing, Procurement, and Warehouse processes and their ERP mappings.
• Proven ability to establish governance, prioritization, intake, and support practices (incident/problem/change).
• Experience with production support tooling (ServiceNow), monitoring, SLAs, on-call processes, RCA, and remediation tracking.

Responsibilities

• Translate business objectives into clear solution direction and actionable plans.
• Own and evolve ERP sustaining and support strategy across core modules and integrations.
• Lead incident, problem, and change management for back-office systems with clear success criteria.
• Identify and resolve system inefficiencies and technical debt impacting operations.
• Establish intake, prioritization, and governance for sustaining releases and patches.
• Evaluate technology solutions, automation, and AI capabilities, aligning with policy and business value.

Skills

ERP support

Stakeholder management

Leadership

Technical partnering

Education

Bachelor's degree in IT

Tools

ServiceNow

SQL

APIs

EDI

Job description

Allegion plc is seeking a Senior Technical Solutions Analyst to support the Americas ERP ecosystem, translating business needs into practical, scalable ERP solutions across Finance, Supply Chain, Manufacturing, and Procurement.

You will partner with stakeholders, guide incident/problem/change management, and drive sustaining and automation initiatives while ensuring alignment with enterprise standards and security policies.