Remote Sales Operations Coordinator for Software Company
Pearl DP
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Benefits offered by this job
Job summary
Pearl Talent is seeking an AI Automation Specialist to own lead sourcing, campaign coordination, and light client support in a lean, founder-led startup. The role emphasizes automation, AI-assisted outreach, and continuous process improvement.
You will source 1,000+ leads weekly using AI enrichment, manage AI bot responses, and build lightweight automations with N8N, Zapier, Make, or Lindy. Expect evolving responsibilities as the team scales.
Qualifications
- Proven hands-on experience building automations or workflows with N8N, Zapier, Make, or Lindy.
- Proven experience with AI coding tools (Claude Code, Codex, Cursor) and building lightweight scripts/workflows.
- Demonstrated engagement with emerging AI tools and recent learning.
- 1–3 years in outbound sales operations, lead generation, or cold email coordination.
- Professional written English at B2+ level; communication via email only.
- Proven ability to identify operational problems and implement solutions independently.
- Experience in early-stage startups or fast-growth environments (5–100 employees).
Responsibilities
- Source approximately 1,000+ leads per week using AI-powered enrichment and connect to cold email platforms.
- Build and maintain lead lists for ongoing outbound campaigns across multiple clients.
- Add sourced leads into campaigns to keep pipelines populated and proactive.
- Set up email infrastructure for new client onboarding (domains, inbox provisioning, aliases).
- Monitor deliverability metrics and flag inboxes below 50% delivery rate.
- Manage AI bot responses to inbound replies with human-in-the-loop quality control.
- Draft professional, on-brand replies on behalf of clients and hand off warm leads via email/text.
- Coordinate with founders on messaging, audiences, and campaign parameters.
- Own onboarding workflows for new clients on a bi-weekly cadence, including infrastructure setup.
- Identify inefficiencies, experiment with new lead sources, and implement lightweight automations.
- Stay current on AI tools and assess fit for operations; build automations with N8N, Zapier, Make, Claude Code.
- Flag problems early and propose solutions to leadership before escalation.
Skills
Tools
Job description
Work From Anywhere in LATAM or the Philippines
Work Schedule: EST | 9:00 AM – 6:00 PM (Monday–Friday, 40 hours/week)
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.
Hear why we exist, what we believe in, and who we're building for: Watch here
A bootstrapped AI-powered B2B SaaS company serving the catering and events industry is looking for an AI Automation Specialist to own lead sourcing and operational coordination for its growing portfolio of restaurant and hospitality clients. The company runs a productized outbound agency service on top of its core platform—executing AI-assisted cold email campaigns at scale for 20–30 restaurant and catering businesses.
This is an early-stage, founder-led team (two founders currently), and this hire joins as the third team member and the company's first dedicated operations hire. The team is lean, technically strong, and building rapidly. Leadership is hands-on with high expectations for self-direction and proactive problem-solving.
This is an execution-heavy, automation-focused role blending lead sourcing, campaign coordination, and light client support—not a strategic account management position. You'll source leads using AI-powered enrichment tools, manage AI bot responses to inbound prospects, introduce warm leads to clients via email and text, set up email infrastructure for new client onboards, and monitor campaign deliverability. All prospect and client communication happens over email and text—no phone calls required.
Success in this role means consistently sourcing 1,000+ leads per week, responding to bot-generated replies within 30 minutes, and proactively identifying workflow inefficiencies before they block the team. Scope will evolve significantly over 6–12 months as more manual tasks are automated, so comfort with ambiguity and shifting responsibilities is essential. What matters most is that you make each process better as you go—identifying gaps and building solutions without waiting to be told.
- Source approximately 1,000+ leads per week using AI-powered enrichment platforms connected to cold email infrastructure
- Build and maintain lead lists for ongoing outbound sequences across multiple active client campaigns
- Add sourced leads directly into cold email platforms (Instantly, Email Bison, etc.) to keep all campaigns fully populated
- Set up email infrastructure for new client onboards, including domain purchases, inbox provisioning, and alias configuration
- Monitor email deliverability metrics and flag or replenish any inbox below 50% delivery rate
- Manage AI bot responses to 10–40 inbound prospect replies daily, reviewing and approving all bot-drafted emails before they are sent (human-in-the-loop quality control)
- Draft professional, on-brand email responses as the outbound alias on behalf of clients
- Introduce warm, interested leads to clients via email and text with relevant prospect context
- Follow up on 5–10 outstanding leads daily to keep the pipeline moving and warm
- Own the end-to-end onboarding workflow for new clients (approximately every other week), including campaign infrastructure setup and messaging alignment
- Coordinate with founders on client-specific messaging, target audiences, and campaign parameters
- Proactively reach out to clients when campaigns show low response rates or unusual patterns
- Maintain ongoing, light communication with clients via email and group chats for logistical updates and troubleshooting
- Identify inefficiencies in current processes and propose or implement lightweight improvements without waiting for instruction
- Experiment with new lead sources, outreach angles, and automation approaches
- Stay current on emerging AI tools and features and assess fit for the company's operations
- Build and maintain lightweight automations using N8N, Zapier, Make, Claude Code, or similar platforms to reduce repetitive work
- Flag problems early and bring proposed solutions to leadership before escalation is needed
- Proven hands-on experience building automations or workflows using at least one of: N8N, Zapier, Make, or Lindy—you've built functional workflows, not just dabbled with the tools
- Working proficiency with AI coding tools such as Claude Code, Codex, Cursor, or similar, with evidence of building lightweight scripts, workflows, or automations
- Demonstrated engagement with emerging AI tools—you actively experiment with new platforms, follow AI tool releases, and can name tools you've learned in the past 90 days
- 1–3 years of hands-on experience in outbound sales operations, lead generation, B2B prospecting, or cold email campaign coordination
- Professional written English at B2+ CEFR level minimum; all client interaction is email-based and written communication must require no editorial review
- Proven track record of independently identifying operational problems and building or proposing solutions without being told what to fix (examples required)
- Prior experience working in early-stage startups or fast-growth companies (5–100 employees) where you adapted to evolving priorities and wore multiple hats
- Hands-on experience with cold email platforms such as Instantly, Smartlead, Lemlist, Apollo, or similar outbound tools
- Familiarity with lead enrichment and data platforms including Clay, Deepline, ZoomInfo, Apollo, or comparable B2B databases
- Background in B2B SaaS operations, digital marketing agencies, or early-stage startup environments
- Experience managing, reviewing, or quality-assessing AI bot or agent outputs in production environments
- Understanding of email deliverability fundamentals including domain warm-up, sender reputation, bounce management, and inbox health monitoring
- Competitive Salary: Based on experience and skills
- Remote Work: Fully remote—work from anywhere
- Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
- Generous PTO: In accordance with company policy
- Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
- Direct Mentorship: Guidance from international industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Connect with professionals worldwide
- Application
- Screening
- Skills Assessment
- Topgrading Interview
- Client Interview
- Job Offer
- Client Onboarding
If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you.
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