Remote Linux & Open-Source Support Engineer

Canonical; Ciudad de México; A distancia; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Personal learning and development budget of USD 2,000 per year

Distributed work environment

Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Employee Assistance Programme & Wellness Platform

Descripción de la vacante

A leading open source software company is seeking a Software Support Engineer to resolve complex Ubuntu issues and support enterprise customers. This remote role requires a strong background in Linux and open-source software. Ideal candidates possess experience with programming in languages such as Python or C++. The role offers unique benefits including a personal development budget and the opportunity for international travel. Enjoy working with a team that promotes innovation and excellence in technology.

Formación

• An exceptional academic track record.
• Experience with Linux and open-source software.
• Willingness to travel up to four times a year for internal events.

Responsabilidades

• Resolve complex customer problems related to Ubuntu and other open-source software.
• Maintain relationships with field, support, and product engineering teams.
• Develop bug fixes and backport patches.

Conocimientos

Experience with Linux and open-source software

Proficient in Python, Go, C or C++

Ability to troubleshoot complex issues

Educación

Background in Computer Science, STEM or similar

Descripción del empleo

A leading open source software company is seeking a Software Support Engineer to resolve complex Ubuntu issues and support enterprise customers. This remote role requires a strong background in Linux and open-source software. Ideal candidates possess experience with programming in languages such as Python or C++. The role offers unique benefits including a personal development budget and the opportunity for international travel. Enjoy working with a team that promotes innovation and excellence in technology.