Remote CRM & Revenue Systems Administrator

YO AI Labs; Ciudad de México; A distancia; MXN 1.238.000 - 2.123.000; Jornada completa

Descripción de la vacante

YO AI Labs is seeking an experienced Salesforce / HubSpot Administrator to support a customer project focused on operational excellence across CRM and revenue systems. You will audit systems, resolve data inconsistencies, and document complex SaaS scenarios while ensuring governance. This is a remote contractor role spanning CRM, CPQ, and integrations.

The ideal candidate brings 4–6 years in CRM platforms, proven implementation leadership, and strong SQL/APIs knowledge for SaaS environments.

Formación

• 4–6 years hands-on experience with Salesforce, HubSpot, Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.

Responsabilidades

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Conocimientos

Salesforce

HubSpot

Dynamics 365

CRM implementations

Data reconciliation

SQL

APIs

SaaS environments

English

Descripción del empleo

YO AI Labs is seeking an experienced Salesforce / HubSpot Administrator to support a customer project focused on operational excellence across CRM and revenue systems. You will audit systems, resolve data inconsistencies, and document complex SaaS scenarios while ensuring governance. This is a remote contractor role spanning CRM, CPQ, and integrations.

The ideal candidate brings 4–6 years in CRM platforms, proven implementation leadership, and strong SQL/APIs knowledge for SaaS environments.