Remote Chargeback & Fraud Risk Analyst

Visa Hunt; México; Presencial; MXN 300.000 - 540.000; Jornada completa

Descripción de la vacante

Sezzle is seeking a Chargeback Operations Analyst to analyze and respond to card and ACH disputes, working with fraud, risk, and disputes teams to resolve issues and improve processes. The role requires a strong data mindset, attention to detail, and the ability to thrive in a fast-paced fintech environment.

Responsibility includes handling disputes, cross-functional collaboration, and maintaining SLAs while communicating effectively with internal stakeholders.

Formación

• Minimum 1 year of experience in processing chargebacks or investigating fraud incidents.

Responsabilidades

• Investigate disputed credit card, debit card, and ACH transactions and resolve disputes within the allowed timeframes.

Conocimientos

Data analysis

Attention to detail

Problem solving

Communication skills

Self-start

Multitask

Ability to work through holidays

Educación

Bachelor's degree from an accredited institution

Descripción del empleo

Sezzle is seeking a Chargeback Operations Analyst to analyze and respond to card and ACH disputes, working with fraud, risk, and disputes teams to resolve issues and improve processes. The role requires a strong data mindset, attention to detail, and the ability to thrive in a fast-paced fintech environment.

Responsibility includes handling disputes, cross-functional collaboration, and maintaining SLAs while communicating effectively with internal stakeholders.