Remote Account Manager for Higher Ed & Nonprofits

Atomic Hr; Santiago de Querétaro; Remote; MXN 1,128,000 - 1,693,000; Full time

Job summary

Atomic HR is seeking an Account Manager to nurture and grow partnerships with universities and nonprofits. You’ll own day-to-day partner success, keep campaigns on track, deliverables aligned, and coordinate with an Account Director on larger accounts in a fully remote USD role.

This is a fast-moving, values-driven environment where strong organization, proactive communication, and the ability to translate needs into action are essential.

Qualifications

• 3+ years of experience in Account Management (marketing/agency experience preferred).
• Strong project management and organizational skills.
• Excellent communication — clear, friendly, proactive, and solutions-oriented.
• Ability to translate partner needs into actionable internal direction.
• Comfortable using Asana or similar project management tools.
• Analytical mindset with experience reviewing performance reports and campaign data.
• Ability to manage multiple priorities in a fast-paced agency environment.
• Native or near-native English fluency.

Responsibilities

• Be the main day-to-day contact for assigned partners.
• Run partner check-ins with strong agendas, alignment notes, and follow-through.
• Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status.
• Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight.
• Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions.
• Keep creative, media, and analytics teams aligned so execution stays smooth and predictable.
• Track progress against partner goals including budget pacing, inquiries, applications, and enrollments.
• Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director.
• Jump into onboarding and new business support when needed to help partnerships start strong.
• Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested

Skills

Account Management

Project Management

Communication

Asana

Analytics

English fluency

Multitasking

Tools

Asana

Job description

Atomic HR is seeking an Account Manager to nurture and grow partnerships with universities and nonprofits. You’ll own day-to-day partner success, keep campaigns on track, deliverables aligned, and coordinate with an Account Director on larger accounts in a fully remote USD role.

This is a fast-moving, values-driven environment where strong organization, proactive communication, and the ability to translate needs into action are essential.