REGIONAL SUPPLY CHAIN PERFORMANCE & EXCELLENCE MANAGER - SERVICE DELIVERY

Plastic Omnium; Monterrey; Presencial; MXN 1,126,000 - 1,503,000; Jornada completa

Descripción de la vacante

A leading global automotive solutions provider in Monterrey seeks a candidate to lead service delivery teams and optimize processes. The role requires expertise in ERP and financial analysis software, and a degree in operations management or finance. Ideal for individuals with strong leadership and problem-solving skills. The position is critical to enhancing efficiency and customer satisfaction across operations.

Formación

• Hands-on experience in industrial settings.
• Training in capacity planning and optimization.
• Proficiency in Excel or similar tools.

Responsabilidades

• Develop and implement service delivery strategy.
• Lead and mentor cross-functional service delivery team.
• Evaluate and optimize service delivery processes.

Conocimientos

Proficiency in ERP systems

Expertise in financial analysis software

Strong problem-solving skills

Analytical and forecasting skills

Leadership and operational knowledge

Educación

Degree in operations management or engineering

Degree in finance or supply chain

Herramientas

Logistics analytics tools

Budgeting platforms

Descripción del empleo

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

OPmobility is a world-leading provider of innovative solutions for a unique, safer, and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems, and electrification solutions for all mobility companies. With a €11.4 billion revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.

MISSION

To lead the delivery of high-quality, consistent, and customer-centric services by ensuring operational excellence, strategic alignment, and continuous improvement across all service delivery functions.

MAIN ACTIVITIES

• Develops and implements service delivery strategy in alignment with Plants, Transport Competency Center business goals.
• Leads, mentors, and develops a cross-functional service delivery team to ensure the highest standards of performance.
• Continuously evaluates and optimizes service delivery processes to enhance efficiency, reduce costs, and improve internal customer satisfaction.

CORE SKILLS

• Proficiency in ERP systems, familiarity with process automation tools, and knowledge of quality control systems.
• Proficiency in forecasting models and expertise in logistics analytics tools.
• Expertise in financial analysis software, familiarity with budgeting platforms, and advanced reporting tools.
• Strong problem-solving, leadership, operational knowledge, and communication skills.
• Analytical and forecasting skills, attention to detail, and knowledge of fleet operations.
• Financial acumen, data analysis, cost management, and reporting skills.

EDUCATION

• Degree in operations management or engineering, with hands-on experience in industrial settings.
• Training in capacity planning and optimization, experience with transport and network design management software.
• Degree in finance or supply chain, with training in budget creation and cost analysis, proficiency in Excel or similar tools.

As a responsible company, OPmobility pays particular attention to diversity and equality within its teams, and the Group commits to treating all job applications equally.