Recepcionista / Auxiliar Administrativo

Centro De Crecimiento Personal Y Familiar S.C.; Monterrey; Remote; MXN 835,000 - 1,299,000; Full time

Job summary

Centro De Crecimiento Personal Y Familiar S.C. is seeking a Process Optimization Consultant to join its remote-first team.

The role focuses on identifying inefficiencies and implementing streamlined solutions across client organizations, with a focus on Monterrey and international clients. You will apply systematic analysis and Lean Six Sigma to improve performance, cut costs, and boost productivity while collaborating virtually with multidisciplinary teams.

Qualifications

• 3–5 years of experience in process improvement or operational consulting.
• Experience with Lean, Six Sigma, BPMN or similar methodologies.
• Strong analytical and problem-solving skills.
• Ability to interpret complex data sets.

Responsibilities

• Analyze existing business processes to identify bottlenecks, waste, and areas for improvement.
• Map current state processes and design future state processes incorporating best practices.
• Develop and implement strategies for process re-engineering and automation.
• Utilize Lean, Six Sigma, BPMN, or other continuous improvement methodologies to drive efficiency gains.
• Collaborate with cross-functional teams to gather process data and insights.
• Create detailed documentation of processes, policies, and procedures.
• Implement performance metrics to monitor process effectiveness and track improvements.
• Train employees on new processes and facilitate change management initiatives.
• Provide recommendations for technology adoption to support process optimization goals.

Skills

Lean

Six Sigma

BPMN

Process mapping

Data analysis

Education

Bachelor's degree in Industrial Engineering, Operations Management, Business Administration

Job description

About the Role

Our client, a renowned management consulting firm, is seeking a dedicated Process Optimization Consultant to join their globally distributed, remote-first team. Based remotely but serving clients in the Monterrey, Nuevo León, MX region and beyond, you will focus on identifying inefficiencies and implementing streamlined solutions across various business functions. Your expertise will be critical in helping organizations enhance their operational performance, reduce costs, and improve overall productivity. This role offers the unique advantage of working from anywhere, while contributing to significant operational improvements for our clients. We are looking for a proactive individual with a keen eye for detail and a passion for driving operational excellence through systematic analysis and strategic implementation. The ideal candidate thrives in a remote setting and excels at collaborating virtually.

Key Responsibilities

• Analyze existing business processes to identify bottlenecks, waste, and areas for improvement.
• Map current state processes and design future state processes incorporating best practices.
• Develop and implement strategies for process re-engineering and automation.
• Utilize Lean, Six Sigma, or other continuous improvement methodologies to drive efficiency gains.
• Collaborate with cross-functional teams to gather process data and insights.
• Create detailed documentation of processes, policies, and procedures.
• Implement performance metrics to monitor process effectiveness and track improvements.
• Train employees on new processes and facilitate change management initiatives.
• Provide recommendations for technology adoption to support process optimization goals.

Requirements

• Bachelor's degree in Industrial Engineering, Operations Management, Business Administration, or a related field.
• Minimum of 3-5 years of experience in process improvement, operational consulting, or a similar role.
• Demonstrated experience with Lean, Six Sigma, BPMN, or other process improvement methodologies.
• Strong analytical and problem-solving skills, with the ability to interpret complex data sets