Quality Supervisor

Wallenius Wilhelmsen group; Santiago de Querétaro; Presencial; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading logistics firm in Santiago de Querétaro seeks a Quality Manager to oversee compliance with ISO standards and manage quality inspectors. Responsibilities include resolving quality issues, preparing client reports, and leading continuous improvement initiatives. Ideal candidates will have a degree in Industrial Engineering or Business Management and at least 2 years of experience in quality systems management.

Formación

• Minimum 2 years experience in quality systems management or logistics planning.
• Knowledge of AIAG/IATF, FMEA, MSA, CP standards.
• License for standard and automatic vehicle management.

Responsabilidades

• Supervise and coordinate the team of quality inspectors.
• Manage quality alerts and compliance with standards.
• Prepare and present weekly reports to clients.

Conocimientos

Intermediate English

Office package management

Personnel management

ISO 9001 knowledge

KPI management

Educación

Bachelor's degree in Industrial Engineering or Business Management

Herramientas

SAP

Descripción del empleo

Overview:

Ensure timely delivery of reports and analysis required by customers, as well as oversee WWS's quality department to ensure compliance with established standards.

Job Description

• Resolution of quality-related problems.
• Manage the WOW system.
• Generate quality alerts in the event of any incident.
• Attend weekly and monthly meetings with clients.
• Make weekly report to present to the client.
• Follow-up to audit findings.
• Damage monitoring.
• Monthly report for damage collection (when applicable).
• Provision for damages (where applicable).
• Settlement of damages with customer and carriers.
• Preparation and performance of audits.
• Support all areas.
• KPI management
• Coordinate the documentation and follow-up of non-conformities and corrective/preventive actions.
• Communicate the results of quality inspections to the supervisor and propose actions to improve performance.
• Foster a culture of quality throughout the organization, promoting responsibility and commitment to excellence.
• Lead continuous improvement initiatives to optimize the quality and efficiency of processes.
• Supervise and coordinate the activities of the team of quality inspectors.
• Update and validate work instructions.
• Resolve quality-related conflicts in an effective and timely manner.

Job Requirements

Education: Industrial Engineering, Business Management or end. Desirable graduate.

Knowledge: Basic management of the office package, personnel management, ISO 9001 (essential), AIAG/IATF, FMEA, MSA, CP, SAP, KPI, standard and automatic vehicle management (valid license)

Experience: 2 years minimum in management of quality systems/coordination and/or logistics planning, customer service and personnel in charge.

Language: Intermediate English.

Availability to travel