Quality Supervisor

Wallenius Wilhelmsen group; Santiago de Querétaro; Presencial; MXN 30,000 - 60,000; Jornada completa

Descripción de la vacante

Una empresa innovadora busca un Coordinador de Calidad para asegurar la entrega oportuna de informes y análisis. En este rol, serás responsable de la gestión de sistemas de calidad, resolución de conflictos y liderazgo de un equipo de inspectores de calidad. Este puesto ofrece la oportunidad de fomentar una cultura de excelencia y mejora continua en la organización. Si tienes experiencia en gestión de calidad y te apasiona optimizar procesos, esta es la oportunidad perfecta para ti.

Formación

• 2 años de experiencia en gestión de sistemas de calidad y planificación logística.
• Conocimientos intermedios de inglés y manejo básico del paquete office.

Responsabilidades

• Resolver problemas relacionados con la calidad y gestionar el sistema WOW.
• Preparar informes semanales y coordinar auditorías de calidad.

Conocimientos

Gestión de calidad

Resolución de conflictos

Comunicación efectiva

Liderazgo

Mejora continua

Educación

Ingeniería Industrial

Gestión Empresarial

Posgrado (deseable)

Herramientas

SAP

ISO 9001

AIAG/IATF

FMEA

MSA

Descripción del empleo

Overview:

Ensure timely delivery of reports and analysis required by customers, as well as oversee WWS's quality department to ensure compliance with established standards.

Responsibilities

1. Resolution of quality-related problems.
2. Manage the WOW system.
3. Generate quality alerts in the event of any incident.
4. Attend weekly and monthly meetings with clients.
5. Make weekly report to present to the client.
6. Follow-up to audit findings.
7. Damage monitoring.
8. Monthly report for damage collection (when applicable).
9. Provision for damages (where applicable).
10. Settlement of damages with customer and carriers.
11. Preparation and performance of audits.
12. Support all areas.
13. KPI management.
14. Coordinate the documentation and follow-up of non-conformities and corrective/preventive actions.
15. Communicate the results of quality inspections to the supervisor and propose actions to improve performance.
16. Foster a culture of quality throughout the organization, promoting responsibility and commitment to excellence.
17. Lead continuous improvement initiatives to optimize the quality and efficiency of processes.
18. Supervise and coordinate the activities of the team of quality inspectors.
19. Update and validate work instructions.
20. Resolve quality-related conflicts in an effective and timely manner.

Qualifications

Education: Industrial Engineering, Business Management or end. Desirable graduate.

Knowledge: Basic management of the office package, personnel management, ISO 9001 (essential), AIAG/IATF, FMEA, MSA, CP, SAP, KPI, standard and automatic vehicle management (valid license).

Experience: 2 years minimum in management of quality systems/coordination and/or logistics planning, customer service and personnel in charge.

Language: Intermediate English.

Availability to travel