Location: Escobedo, Nuevo León, Mexico
Industry: Manufacturing / Plastic Injection
Main Functions
- Understand customer needs and expectations, developing and implementing process controls to ensure compliance
- Lead and promote a culture focused on Quality throughout the organization
- Establish strong quality process links with customers in line with the Integrated Management System (ISO 9001:2015 and ISO 14001:2015)
- Support Production Part Approval Process (PPAP) and Advanced Product Quality Planning (APQP)
- Ensure the quality of plastic parts in injection molding processes
- Build and maintain relationships with customers and suppliers to maximize efficiency and profitability
- Promote continuous improvement initiatives within all areas of responsibility, fostering a “Quality at the Source” mindset and problem-solving methodologies
Key Responsibilities
- Implement best practices in quality strategies, policies, processes, and procedures
- Ensure compliance with ISO 9001:2015, ISO 14001:2015, and preferably IATF 16949
- Supervise internal and external audits related to plastic injection processes
- Respond to customer complaints through containment actions, root cause analysis, error-proofing (poka-yoke), and corrective/preventive actions
- Manage the Quality team and monitor supplier performance in coordination with the Purchasing department
- Develop and monitor Key Performance Indicators (KPIs) for all areas of responsibility
- Provide training to staff on quality systems, processes, and procedures
Requirements
- Bachelor’s degree in Engineering or equivalent professional experience
- Minimum of 5 years’ experience in Quality Assurance within plastic injection molding companies
- Strong background in implementation and auditing of ISO 9001:2015, ISO 14001:2015, and preferably IATF 16949
- Advanced English proficiency
Skills & Competencies
- Team leadership and people management
- Talent development
- Problem solving using effective quality tools
- Deep knowledge of international quality standards
- Strong decision-making ability
- Organizational and interpersonal skills
We do not accept unsolicited resumes from third-party agencies.