Quality Engineer: Process Audits & Continuous Improvement

Johnson Controls; Monterrey; Presencial; MXN 360.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Career development

Collaborative work environment

Descripción de la vacante

Johnson Controls in Monterrey is seeking a Quality Engineer to support our Manufacturing Lines, focusing on process audits, corrective actions, customer complaint investigation and solution implementation to ensure the quality of chillers products.

You will lead 8D problem solving, track quality metrics, and collaborate with cross-functional teams to reduce customer claims, reworks and scrap, while updating PFMEA and control plans for continuous improvement.

Formación

• Bachelor’s degree in Engineering, Quality, or related field.
• Experience with process audits, corrective actions, and problem-solving methodologies (8D, Root Cause Analysis, etc.).
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Knowledge of quality management systems (ISO 9001) is a plus.

Responsabilidades

• Conduct regular process audits to identify deviations from SOPs and quality standards.
• Identify areas for improvement and implement corrective actions to prevent recurrence.
• Investigate customer complaints and claims to determine root cause and implement corrective actions.
• Apply 8D and other problem-solving methodologies to address recurrent issues.
• Track and report quality metrics such as claims, reworks, and scrap.
• Collaborate with manufacturing, engineering and supply chain teams.
• Review and update PFMEA and control plans based on process changes and claims.
• Coordinate activities with Quality Auditors on priorities, audits and actions.

Conocimientos

Analytical skills

Problem solving

Communication

Collaboration

8D methodology

Educación

Bachelor's degree in Engineering/Quality

Descripción del empleo

Johnson Controls in Monterrey is seeking a Quality Engineer to support our Manufacturing Lines, focusing on process audits, corrective actions, customer complaint investigation and solution implementation to ensure the quality of chillers products.

You will lead 8D problem solving, track quality metrics, and collaborate with cross-functional teams to reduce customer claims, reworks and scrap, while updating PFMEA and control plans for continuous improvement.