Quality Engineer II

Optimas; México; Presencial; USD 30,000 - 50,000; Jornada completa

Descripción de la vacante

A leading company in integrated supply chain solutions is seeking a Quality Engineer to enhance customer satisfaction and quality performance. The ideal candidate will have a background in engineering, experience in manufacturing, and a passion for continuous improvement. This role involves collaboration with various internal teams to resolve quality issues and drive process enhancements.

Formación

• 2-4 years relevant experience in a manufacturing environment.
• Significant experience with continuous improvement processes.
• Knowledge of Six Sigma methodology and related tools.

Responsabilidades

• Lead timely responses to customer quality matters.
• Support consistent implementation and auditing of company processes.
• Exhibit proficient interpersonal skills to communicate effectively.

Conocimientos

Customer Orientation

Problem Solving

Interpersonal Skills

Process Management

Educación

Bachelor’s degree in science/engineering

Herramientas

PowerPoint

Excel

Word

Minitab

ERP

Descripción del empleo

Quality Engineer

About Optimas

Optimas Solutions is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us to adapt with our customers and partners as needs evolve, leveraging our footprint to remain at your side while providing a highly personalized level of service and support no matter where you find yourself around the globe.

Our Valuesare theTHREADthat connects us as one team to ensure that we are accountable for our contributions to the success of our company and customers:

• Teamwork

• Honesty
• Respect
• Excellence
• Accountability
• Drive

To learn more, please visit our website http://www.optimas.com

Position Overview

The Quality engineer isa dynamic, technicalengineerwith a passion for improving thecustomerexperience and satisfactionwithin the Optimas Americasbusiness unit.

TheQualityEngineerworksinternal resources(manufacturing, suppliers, supply chain/operations, program management, sales, engineering, operations, data governance. Etc.)in a customer-facing role to deliversuperiorquality performance.

The position willfocus on activities thatpromote overall customer satisfaction,business segment growth, strengthened customer relationships throughresolution of customer issues,process improvements, and compliance activities to relevantstandards.

The ideal candidate has a history ofsuccess interacting with customers ina quality capacity, knowledge of quality systems and automotive requirements,and driving cross functionalinitiativesto support quality performancegoals.Fastener and/or distribution experience is preferred.

Main Responsibilities

• Lead the process ofprovidingtimelyresponses toassignedcustomersonquality matters (8Ds, COPQ,corrective and preventive issues,PPAP/ISIRpart approvals, audit,customer visit support) using Optimas processes andproblem-solving tools.
• Enhancedepartment and organization reputation by accepting ownership for accomplishinga variety ofrequeststo improve performance andexploring opportunities to add value.
• Understand and follow customer specific quality systems and procedures.
• Understand and comply with QMS policies and procedures.
• Supportconsistent implementation, auditing,complianceand evaluation of company operating processes, procedures, forms, manuals, and tools.
• Exhibit proficientinterpersonalskills, with the ability to communicate effectivelywithcustomers, suppliers, and internal cross functional teams regarding technical and business matters at a level appropriate for theaudience.

Key Competencies

• Functional/Technical Skills(Manufacturing/Distribution Environment).
• Customer Orientation.
• Problem Solving.
• Interpersonal Savvy/Communication.
• Listening
• Process Management.
• Drive for Results.
• Responsiveness/Sense of Urgency.
• High Sense of Accountability.
• Timely Decision Making.

Skills and Qualifications

• Bachelor’s degree in science/engineeringor equivalent experience.Mechanical Engineering a plus.
• Blueprint reading. GD&T is a plus.
• 2-4years relevant experience in amanufacturingenvironment.
• Significant experience withcontinuous improvement processes (5 why, Root Cause Analysis, CAPA).
• Working knowledge ofCore Tools (APQP, FMEA, Control Plan, MSA & PPAP, CAPA).
• Knowledge of Six Sigma methodology andrelated tools; Green or BlackBeltisa plus.
• Internal auditing or process auditingexperience preferred (IATF16949,ISO 9001).
• Process and industry knowledge.
• Automotive experience preferred.
• Fastener experience preferred.
• BusinesssoftwareproficiencyincludingPowerPoint, Excel,Word,Minitab,ERP.
• Effective project management skills.
• Proficientverbaland writtencommunication skills.

Travel

• Domestic travel (car/air) 5-10%.
• Infrequent international travel to support business demands.<5%