Quality Engineer I (Intern) - Mexico

Cisco Systems, Inc; Región Centro; On-site; MXN 56,000 - 89,000; Full time

Job summary

Cisco’s Global Supply Chain Operations, under Hardware & Product Operations, seeks an undergraduate Quality Engineer Intern to join a collaborative team. You will gain practical factory-floor experience, mentor from seasoned engineers, and own real-world projects on manufacturing quality control.

The role focuses on monitoring quality metrics, root-cause analysis, and developing dashboards using Power BI, Snowflake, or Sisense to improve yields and reporting. English communication is required.

Qualifications

• Currently enrolled in an undergraduate degree program (Associate's or Bachelor's) or educational/workforce development program such as Apprenticeship, Boot camp, or Certification.
• Graduation date in May-July 2027.
• Field of study for related roles such as Industrial Engineering, Mechanical Engineering, Quality Engineering, or IT Systems.

Responsibilities

• Monitor production line quality metrics, identify deviations, and support corrective actions.
• Investigate hardware anomalies and manufacturing defects to determine root causes and prevent recurrence.
• Maintain technical documentation, procedures, quality checklists, and logs for compliance with standards.
• Develop scripts to streamline data collection and automate quality reporting from manufacturing floor and field performance.
• Collaborate with manufacturing engineers and supply chain teams to improve process efficiency and yield.

Skills

English proficiency

Analytical mindset

Collaboration

Education

Industrial Engineering

Quality Engineering

IT Systems

Tools

Power BI

Snowflake

Sisense

Job description

Applications are accepted until further notice.

Meet the team

Cisco’s Global Supply Chain Operations (GSCO) is the engine behind our global technology delivery. Within Hardware & Product Operations, we bridge the gap between breakthrough hardware engineering and global mass manufacturing. Our team collaborates with component suppliers, design engineers, and global manufacturing partners to ensure that Cisco’s world-class networking systems, cloud switches, and AI infrastructure meet the highest standards of quality before reaching our customers.

As an intern, you will join an inclusive, collaborative community where you will receive dedicated mentorship, practical factory-floor experience, and real-world project ownership from day one. You will work alongside experienced Quality, Manufacturing & Test Engineers who are passionate about maintaining operational excellence and ensuring product reliability.

Your Impact

As a Quality Engineer Intern, you will contribute directly to manufacturing quality control processes of new technologies, process improvement, root-cause analysis, data analysis & monitoring ambient:

• Participate in monitoring production line quality metrics, identifying deviations, and supporting the implementation of corrective actions.
• Assist in investigating hardware anomalies and manufacturing defects using diagnostic tools to determine root causes and prevent recurrence.
• Help maintain technical documentation, specification, operational procedures, quality checklists, and process adherence logs, to ensure compliance with Cisco’s rigorous standards.
• Develop or enhance scripts (using Power Bi, Snowflake, or Sisense) to streamline data collection, monitor test yields, and automate quality reporting from the manufacturing floor and/or our product performance at field (warranties).
• Partner with manufacturing engineers, production teams, and supply chain stakeholders to identify quality bottlenecks and support initiatives that enhance process efficiency and yield.

Minimum qualifications

• Currently enrolled in an undergraduate degree program (Associate's or Bachelor's) or
• An educational/workforce development program (e.g., Apprenticeship, Boot camp, or Certification).
• Qualifying education and work experience should be in Industrial Engineering, Mechanical Engineering, Quality Engineering, IT Systems, or a related field with a graduation date in May-July 2027.
• English proficiency – able to have a conversation.

Preferred Qualifications

• Coursework or academic project experience in quality control, design of experiments, statistical process control (SPC), manufacturing systems, or lean manufacturing principles.
• Familiarity with quality management tools (e.g., FMEA, Root Cause Analysis, 8D methodologies, gage R&R).
• Hands-on experience with measurement equipment (Caliper, Micrometer, Multimeter, CMM).
• Strong analytical mindset, high attention to detail/observation and collaborative communication skills to work effectively with diverse manufacturing teams.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.