Quality Control & Quality Assurance Supervisor

Staffvia; Tijuana; On-site; MXN 600,000 - 760,000; Full time

Benefits offered by this job

Bono por desempeño

Job summary

Thirty Three Threads busca un líder de QC/QA para reinventar el sistema de calidad desde cero y gobernarlo a lo largo de la cadena operativa en México, con foco en auditorías, SOPs y criterios de inspección.

El candidato debe gestionar equipos de inspección, trabajar con proveedores y participar en la mejora continua, con disponibilidad para viajar y coordinación con partners internacionales.

Qualifications

• Experiencia en liderazgo de inspección y cumplimiento de SOP.
• Formación en calidad y operaciones relevantes.
• Conocimiento de auditorías de procesos y mejoras.

Responsibilities

• Rediseñar y gobernar el sistema de calidad, crear SOPs y criterios de inspección.
• Dirigir inspecciones diarias y gestionar personal de QC y rework.
• Supervisar QA de proveedores y planes de acción correctiva.
• Definir y seguir KPIs de calidad para revisiones mensuales.
• Alinear operaciones entre almacén, producción, inventarios y logística.

Skills

Quality leadership

Process design

Cross-functional collaboration

Bilingual English/Spanish

Vendor QA

Education

Bachelor's degree in Operations, Quality, Manufacturing, Engineering

Tools

SAP

Job description

Descripción completa del empleo

At Thirty Three Threads, lead the comprehensive overhaul and governance of the company’s Quality Control & Quality Assurance (QC/QA) system from the ground up. This role oversees and audits inspection processes, process mapping, and SOP compliance across the entire operational chain: Mexico warehouse operations, manufacturing vendors, CoBrand production, and 3PL partners.

Key Responsibilities

• Process Design & Governance: Redesign and standardize the entire quality system, developing SOPs, process maps, inspection criteria, and defect classification standards for inbound, outbound, rework, and production workflows.
• QC Operational Leadership: Coordinate daily inspections, ensuring adherence to AQL standards, measurement tolerances, and packaging specifications. Lead QC inspectors, production QC staff, rework teams, and govern GGlobal QC support.
• Vendor Quality Assurance (QA): Monitor manufacturing and supplier quality performance, conduct process audits, build corrective action plans, and provide feedback to drive down defect rates.
• Metrics & Analytics (KPIs): Define and track key performance indicators such as defect rate, rework percentage, documentation accuracy, and vendor quality scorecards for monthly leadership reviews.
• Cross-Functional Alignment: Ensure operational consistency and streamlined communication across Warehouse Operations, Production Control, Inventory Control, and Logistics.

Key Requirements

• Education: Bachelor’s degree in Operations, Quality, Manufacturing, Engineering, or a related field.
• Experience: 5 to 7 years in QC/QA or manufacturing quality roles (apparel/textile industry preferred).
• Leadership: Proven track record of leading inspection teams and establishing a culture of compliance and SOP adherence.
• Systems: Proficiency with ERP systems (SAP preferred) and quality documentation tools.
• Languages: Fluent bilingual communication skills (English and Spanish) are required.
• Availability & Travel:
• Valid U.S. travel visa.
• Willingness and ability to travel up to 30% (Vista office visits, vendor sites, U.S., or international corporate meetings).
• Schedule flexibility to join early-morning or late-night calls with international partners (Asia/Europe).