Quality Control Eng.

Amazon; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global e-commerce company in Mexico City is seeking a Quality Control Engineer to oversee quality assurance processes within Last Mile Operations. The ideal candidate will ensure Standard Operation Procedures are current, perform audits, and communicate quality concerns effectively. A Bachelor's degree and 2+ years in quality control are required. Strong analytical and communication skills are essential. The position may require travel up to 20%.

Formación

• B2+ English level required.
• 2+ years of experience in quality control.
• Green belt certification (optional).

Responsabilidades

• Ensure all SOP's are up to date.
• Coordination of Standard Audit Tool monthly.
• Conduct audits and assessments of field processes.

Conocimientos

Analytical & problem-solving skills

Strong communication

Interpersonal skills

Quality control methodologies

Educación

Bachelor's degree in Engineering, Administration or similar

Descripción del empleo

The Amazon Customer Excellence System Team (ACES) has an immediate need for a Quality Control Engineer. The QCE plays an essential role within AMZL ACES. This position is responsible for overseeing and executing quality assurance and control (QAQC) processes throughout the processes of a package in the Last Mile Operations.

Key job responsibilities
• Ensure that all Standard Operation Procedures (SOP's) are up to date and available in Policy 2.0 at all times.
• Standard Audit Tool (SAT) monthly coordination
• Complete daily routines in the field of address data quality with the aim to improve delivery quality.
• Perform audits, assessments and deep dives of field processes and procedures.
• Use logical thinking, analytical & problem-solving skills to identify potential areas for improvement.
• Communicate any quality problems or concerns that are impacting the customer experience.
• Bachelor's degree in Engineering, Administration or similar with continuous improvement methodology knowledge.
• B2+ English level
• Strong understanding of quality control methodologies.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Willingness to travel up to 20% of the time to various project sites across MX
• Green belt certification (optional)
• Engage multi-tasking in a fast-paced, high-energy environment
• Support project improvement events to achieve business goals with short and long term results.
• Offer feedback effectively related to Standard Process adherence
• 2+ years of experience in quality control

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