Quality Assurance ( Sales Support & Digitilization), Cooper Lighting Solutions

Signify; Monterrey; Presencial; MXN 600,000 - 900,000; Jornada completa

Descripción de la vacante

A global leader in lighting is seeking a Quality Assurance Manager for sales support and digitalization projects in Monterrey. This role involves vendor coordination, process digitalization, and ensuring CRM data integrity. The ideal candidate has a Bachelor's degree in a relevant field and experience with data governance principles. Opportunities for career development and continuous learning are provided.

Servicios

Career development opportunities

Mentoring and coaching

International exposure

Customized online programs

Formación

• Strong ability to clean and transform raw data into meaningful insights.
• Understanding of project management metrics and KPIs.
• Good communication and problem-solving skills.

Responsabilidades

• Coordinate with vendors and stakeholders for project success.
• Lead process digitalization initiatives across commercial areas.
• Monitor performance and ensure compliance with governance standards.

Conocimientos

Business Intelligence & Analytics

Process Mapping & Optimization

Project Management & User Adoption

Data Governance Principles

PowerBi Integration

Communication Skills

Problem-Solving Skills

Experience with Power Automate

Educación

Bachelor's degree in Information Systems, Business Analytics, Computer Science, or related field

Herramientas

PowerBi

CRM Systems

Power Automate

Descripción del empleo

Overview

Job Title: Quality Assurance (Sales Support & Digitilization), Cooper Lighting Solutions

We’re looking for a Quality Assurance to join our Commercial Team in Monterrey.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

Join our Commercial Team in Monterrey, take the leadership of the digitalization project, desired experience as project manager on process digitalization. you’ll be responsible for taking the role of Quality Assurance Manager for the process of digitalization and integration for all the commercial areas.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

What you’ll do

• Vendor Coordination
• Process Digitalization
• Tool Maintenance & Support
• Stakeholder Collaboration
• Training & Enablement
• Performance Monitoring
• Compliance & Governance
• Customer User Interface
• Develop documentation for all dashboards, data models, and automation processes
• Partner with the team to manage and track sales opportunities through the pipeline.
• Ensure CRM data integrity, including timely updates to opportunities, quotes, and customer information.
• Prepare and distribute regular reporting on sales performance, pipeline status, and conversion metrics.

Your qualifications

• Bachelor's degree in Information Systems, Business Analytics, Computer Science, or related field
• Business Intelligence & Analytics
• Process Mapping & Optimization
• Project Management & User Adoption
• Understanding of data governance principles and practices
• Experience with PowerBi for advanced analytics integration
• Familiarity with project management metrics and KPIs + CRM Systems
• Ability to clean and transform raw data into meaningful insights
• Good communication and problem-solving skills
• Demonstrated experience with Power Automate (Flow) or similar automation tools

What you’ll get in return…

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See#SignifyLife through the eyes of our employees!

#LI-MA1