Quality Assurance Leader – Manufacturing Excellence

Mergon Corporation; México; On-site; MXN 420,000 - 560,000; Full time

Job summary

Mergon Corporation is seeking a Quality Supervisor to oversee QA and QC activities in the manufacturing area. You will ensure compliance with customer requirements and quality systems while leading a team of Technicians and Inspectors across shifts.

You will drive defect prevention, implement corrective actions and support APQP/PPAP for new product launches. Strong leadership and data-analysis skills are essential for improving process capability and overall customer satisfaction.

Qualifications

• Degree or Diploma in Quality, Engineering, Manufacturing or related discipline.
• Minimum 3 years' experience in a quality leadership role within a manufacturing environment.
• Experience with IATF 16949, ISO 9001 and automotive customer quality requirements preferred.
• Strong understanding of APQP, PPAP, FMEA, MSA, SPC and Control Plans.
• Experience leading corrective actions using 8D, A3 or similar methodologies.
• Knowledge of statistical analysis and quality management tools.
• Strong leadership, communication and coaching skills.
• Proficiency in quality reporting and data analysis.

Responsibilities

• Lead and supervise all quality assurance and quality control activities within the assigned production area.
• Ensure compliance with customer-specific requirements, IATF 16949 standards and internal quality management systems.
• Promote a culture where quality is built into the process and owned by all employees.
• Manage and develop Quality Technicians and Inspectors to ensure effective quality support across all shifts.
• Monitor key quality metrics including PPM, scrap, rework, customer complaints and internal defects.
• Lead GP 12 inspection, containment activities and rapid response to quality incidents.
• Ensure effective implementation and maintenance of Control Plans, PFMEAs, Work Instructions and Inspection Standards.
• Conduct process audits, layered process audits and product audits.
• Coordinate customer complaint investigations and corrective actions using structured problem-solving methodologies.
• Lead root cause analysis and implementation of corrective and preventive actions.
• Support APQP, PPAP and customer approval activities for new product launches.
• Review and approve quality documentation and inspection records.
• Ensure calibration and control of measurement equipment.
• Analyse quality performance data and identify trends for improvement.
• Partner with Production, Engineering and Maintenance teams to improve process capability and reduce variation.
• Ensure non-conforming materials and products are properly identified, segregated and controlled.
• Support supplier quality activities and supplier issue resolution.
• Participate in risk assessments and change management activities.
• Deliver quality training and strengthen quality awareness across manufacturing teams.
• Drive continuous improvement projects focused on defect prevention, waste reduction and customer satisfaction.
• Prepare and present quality performance reports to site leadership.

Skills

Leadership

Communication

Coaching

Data analysis

Quality reporting

Problem solving

Quality awareness

Audit/quality control

Education

Degree or Diploma in Quality, Engineering, Manufacturing or related discipline

Tools

APQP

PPAP

FMEA

MSA

SPC

Control Plans

Job description

Mergon Corporation is seeking a Quality Supervisor to oversee QA and QC activities in the manufacturing area. You will ensure compliance with customer requirements and quality systems while leading a team of Technicians and Inspectors across shifts.

You will drive defect prevention, implement corrective actions and support APQP/PPAP for new product launches. Strong leadership and data-analysis skills are essential for improving process capability and overall customer satisfaction.