QA Subject Matter Expert (QA SME)

Perficient; México; Presencial; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance (Personal and Familiar)

Life Insurance

Savings Fund

Pantry Vouchers

Additional Holidays

Savings Fund

Pantry Vouchers

Additional Holidays

Descripción de la vacante

A leading global digital consultancy in Mexico seeks a Quality Expert to drive accessibility practices and improve user experiences. The ideal candidate has a Bachelor's degree, experience as a QA Subject Matter Expert, and familiarity with accessibility tools and agile methodologies. Strong communication and leadership skills are essential for this mid-senior level full-time position. Benefits include medical insurance and professional development courses.

Formación

• Proven experience leading accessibility teams and strategies.
• Strong ability to evaluate tools for implementation aligned with WCAG 2.1 AA standards.
• Capable of delivering training sessions on accessibility.
• Define accessibility strategies aligned with WCAG 2.1 AA.
• Deliver internal and external accessibility training and guide defect triage.
• Experience in Agile ceremonies and client-facing accessibility leadership.
• Excellent communication with clients, engineers, and managers.
• Lead accessibility practices across client and development teams.
• Hands-on with Axe DevTools, ARC Toolkit, NVDA, Colour Contrast Analyzer, and Accessibility Insights for Web.
• Leverage AI tools to support accessibility testing and automation.
• Proficient with Jira and Confluence for test management and traceability.

Responsabilidades

• Lead the accessibility program and coordinate a multi-scrum team.
• Serve as primary contact for accessibility initiatives and client-facing meetings.
• Define and drive accessibility standards and testing strategies.
• Deliver trainings and mentor developers on defect triage and fixes.
• Collaborate with Engineering Managers and QA teams to ensure accessibility compliance.

Conocimientos

QA Subject Matter Expert

Accessibility strategies

Communication skills

Leadership in accessibility practices

Hands-on expertise with accessibility tools

Agile process experience

AI tools for testing

Jira

Confluence

Team mentoring

Educación

Bachelor’s degree in Business, Information Systems, or related field

Herramientas

Axe DevTools

ARC Toolkit

NVDA

Color Contrast Analyzer

Accessibility Insights for Web

Color Contrast Analyzer

Accessibility Insights for Web

Descripción del empleo

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Why is Perficient the best option?

Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Perficient, we seek to grow alongside professionals promoting agile cultures and values as we challenge, champion, and celebrate our people for us to build a great future together.

What do you need to come aboard?

• Bachelor’s degree in Business, Information Systems, or related field; equivalent experience will be considered.
• Proven experience as a QA Subject Matter Expert (QA SME) and leading team in accessibility, serving as the primary point of contact for multi-scrum accessibility team.
• Experience working in Automative domain web applications.
• Strong ability to define accessibility strategies, evaluate tools, and implement best practices aligned with WCAG 2.1 AA standards.
• Capable of delivering internal and external accessibility training sessions and guiding developers through defect triage processes.
• Experience in Agile process and ceremonies including daily stand-ups, sprint planning, retrospectives, launch bridge calls, and client-facing accessibility leadership meetings.
• Excellent communication skills for effective collaboration with clients, Engineering Managers, and development teams.
• Leadership in driving accessibility practices and engagement across client and development teams.
• Hands‑on expertise with accessibility tools such as Axe DevTools, ARC Toolkit, NVDA, Color Contrast Analyzer, and Accessibility Insights for Web.
• Experience leveraging AI tools/solutions to support accessibility testing and automation.
• Proficient in using Jira and Confluence for test management, defect tracking and maintaining traceability throughout the QA lifecycle.

What can we offer you?

• Law benefits
• Certifications
• Internal & External Courses
• Medical Insurance (Personal and Familiar)
• Life Insurance
• Savings Fund
• Pantry Vouchers
• Additional Holidays

Once you apply you accept the terms and conditions of Perficient in Latin America and agree to be contacted by the Talent Acquisition team.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

Location: Mexico City Metropolitan Area

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