Protective Security Manager

HSBC Global Services Limited; Ciudad de México; Presencial; MXN 800.000 - 1.100.000; Jornada completa

Descripción de la vacante

HSBC Global Services Limited in Mexico City is seeking a Protective Security Manager to implement physical and electronic countermeasures, access management, and guard force operations to maintain a secure site environment. You will oversee CCTV, intrusion systems, visitor management, post orders, training, and risk-based countermeasures, while ensuring compliance with Group and Regional standards.

This role requires 8–10 years of security experience with at least 4 in physical security, strong

Formación

• 8–10 years of overall security experience with minimum 4 years in physical security.
• Experience with access control, electronic surveillance, guarding manpower budgeting and liaison with civic authorities.
• Strong MS Office skills; basic computer skills for routine office tasks.
• Excellent interpersonal, decision-making, and customer service orientation.
• Effective communication in English and local language.
• Experience in people and resource management.

Responsabilidades

• Ensure systems are compliant with Group and Regional standards; bi-annual review of countermeasures.
• Manage electronic access control, intrusion detection, CCTV, and visitor management.
• Protect, manage, and audit site access cards and badges.
• Ensure data retention as prescribed.
• Oversee contract guard services, SLAs, deployment schedules, and vendor meetings.
• Develop and maintain post orders for guard positions.
• Deliver guard training monthly with records.
• Identify local risks and develop countermeasures to protect against them.
• Ensure compliance with traveler policy.

Conocimientos

Planning and organizing

Security experience

Access control

Electronic surveillance

Guarding manpower management

Budgeting

Liaison with civic authorities

English & local language

People management

Prioritization

Herramientas

MS Office

Descripción del empleo

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

Protective Security Manager

Role purpose

The Protective Security Manager is required to implement Controls through Physical Countermeasures, Electronic Countermeasures (CCTV & Electronic Access Controls) , Access Management, Guard Force Operations and Executive Protection/Travel Security/Event Security to achieve optimum Control Environment . This to ensure Business at the site operates securely.

Principal Accountabilities

• Ensure Systems are compliant with Group and Regional standards. Conduct bi-annual review/report on the effectiveness and working operation of all countermeasures as directed.
• Responsible for, and control over (to include authorized usage/password management) electronic access control, intrusion detection, security video, and visitor management systems.
• Ensure protection, management and audit of all site access cards and badges.
• Ensure that data retention as prescribed.
• Monitor and ensure that all contract guard services are compliant with Group and Regional standards, and that contract guard service providers are meeting their Contractual obligations per the Scope of Work. Manage the Service Level Agreements, Deployment Schedule, Guard Selection, and attend regular meetings with vendors.
• Develop and maintain post orders specific to each guard position.
• Deliver all Group and Regional guard training, documenting dates, attendees, topics, etc. monthly.
• Identify and document any local risks (crime, terrorism, etc.) and develop specific training/countermeasures to protect against them.
• Ensure compliance with employee traveler policy.

What you will need to succeed in the role: (Minimum Qualification and Skills Required)

• Planning and organizing skills and ability to handle emergency situations.
• Candidate with overall security experience of eight to ten years with minimum four years’ experience in handling physical security in an organization. Practical experience & knowledge of access control, electronic surveillance system, managing the guarding manpower, budgeting, liaison with civic authorities and basic computer skills are a must. Candidate to be fluent with MS office and other basic computer functioning required for routine office functioning.
• Good interpersonal skills, decision making, and customer service orientation.
• Good communication skills – English and local language
• Past experience in people and resource management.
• Ability to assimilate information and prioritize tasks to meet deadlines

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

At HSBC we offer our colleagues a greater number of days, so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.