Project Analyst I (Language Services)

ICON plc; Ciudad de México; A distancia; MXN 557,000 - 930,000; Jornada completa

Descripción de la vacante

A leading healthcare intelligence organization in Mexico City is seeking a Project Analyst I to support project teams and manage key client relationships. The role involves coordinating translation projects, liaising with stakeholders, and ensuring project objectives are met with quality standards. Candidates should have project management experience in language services and strong communication skills. Competitive salary and benefits offered.

Servicios

Various annual leave entitlements

Health insurance offerings

Competitive retirement planning

Global Employee Assistance Programme

Flexible optional benefits

Formación

• 1-2 years of experience in project management within translation, localization, or language services.
• Excellent communication and problem-solving skills.
• Proficiency in translation management systems and project tracking software.

Responsabilidades

• Act as a key contact for clients, gathering project requirements.
• Independently manage small to mid-sized translation projects.
• Coordinate effectively with internal teams for seamless execution.

Conocimientos

Project management

Communication skills

Problem-solving

Collaboration

Herramientas

CAT tools

Microsoft Word

Microsoft Excel

Descripción del empleo

Project Analyst I

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

We are currently seeking a Project Analyst I to join our diverse and dynamic team. Working closely with our project team, you will provide invaluable guidance and support, ensuring that every task is accomplished with precision and efficiency. You will have the opportunity to collaborate with diverse stakeholders, including clients and vendors, to achieve project objectives and deliverables.

Your responsibilities:

• Recognizing, exemplifying and adhering to ICON's values which centers around our commitment to People, Clients and Performance.
• Embracing and contributing to a culture of continuous process improvement, streamlining workflows, adding value, and meeting client needs.
• Acting as a key point of contact for assigned clients, gathering project requirements, ensuring smooth project initiation, and managing expectations throughout the project lifecycle.
• Independently managing small to mid-sized translation projects, ensuring alignment with client expectations, timelines, budgets, and quality standards.
• Defining project tasks, monitor progress, track milestones, and proactively managing risks, escalating when necessary.
• Coordinating effectively with internal teams to ensure seamless execution and communication.
• Contributing to internal and client-facing reporting, performance tracking, and issue resolution.
• Supporting quality management by assisting with quality investigations, root cause analysis, and continuous improvement efforts.
• Assisting in evaluating and adopting automation and technology-driven solutions to improve project efficiency and quality.
• Maintaining current knowledge of industry trends, client landscapes, and regulatory considerations relevant to language services in the life sciences sector.
• Supporting cross-functional collaboration and help grow ICON’s Language Services offering through relationship-building and operational integration.
• Sharing expertise and contributing to the training and mentoring of junior staff.

Your profile:

• 1-2 years of experience in project management within translation, localization, or language services.
• Experience with Life Sciences translation projects (pharmaceutical, medical device, clinical, or biotech) a PLUS
• Excellent communication and problem-solving skills, with the ability to manage multiple stakeholders.
• Proficiency in CAT tools, translation management systems, and project tracking software.
• Proficiency in Microsoft Word, Excel, and other document formats (e.g., PDFs, XML, PowerPoint).
  

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What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements

• A range of health insurance offerings to suit you and your family’s needs.

• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.

• Life assurance

• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here to apply