Program Manager, Payment Business Operation Latam

Amazon; Ciudad de México; Presencial; USD 30,000 - 50,000; Jornada completa

Descripción de la vacante

Amazon seeks a dynamic Program Manager to lead the Alternative Payment Method Program within the Payment Business Operations team. This role focuses on driving operational excellence for advanced online payment systems, particularly Buy Now Pay Later solutions across Latin America. Ideal candidates are strategic thinkers with strong problem-solving skills and experience in relationship management and process improvement.

Formación

• 3+ years of program or project management experience.
• Fluent in English, both written and spoken.
• Experience in process improvement initiatives.

Responsabilidades

• Drive program management excellence alongside technical teams.
• Manage operational relationships with third-party partners.
• Conduct sophisticated data analysis for business decisions.

Conocimientos

Program Management

Relationship Management

Strategic Planning

Data Analysis

Process Improvement

Stakeholder Management

Educación

Bachelor's degree

Herramientas

Excel

SQL

Descripción del empleo

DESCRIPTION

Amazon is seeking a dynamic Program Manager to lead our Alternative Payment Method Program within our Payment Business Operations team! This pivotal role will drive operational excellence for our advanced online payment systems, with a specific focus on Buy Now Pay Later solutions across Latin America.

We're looking for a strategic thinker who thrives in a fast-paced, technical environment and can work autonomously. The ideal candidate is an innovative problem-solver with experience in relationship management, strategic planning, and delivering exceptional results. You'll collaborate with global teams, manage third-party partnerships, and lead initiatives to enhance our payment offerings. Join us in shaping the future of digital payments!

Key job responsibilities
• Drive program management excellence alongside technical teams to revolutionize payment products and customer experience
• Manage operational relationships with third-party partners and internal stakeholders
• Conduct sophisticated data analysis to extract actionable insights for business decisions
• Establish and monitor key performance metrics to identify trends and opportunities
• Partner with engineering and product teams to prioritize features and manage post-launch optimization

BASIC QUALIFICATIONS

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS

- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Knowledge of the payments industry or financial services
- Experience in eCommerce, technology, or customer service operations

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.