Program Manager, Out of Country Sellers Latam

Amazon; Ciudad de México; Presencial; MXN 651,000 - 931,000; Jornada completa

Descripción de la vacante

A leading e-commerce company is seeking an experienced Program Manager to enhance the Cross Border Seller Experience in Mexico. You will lead improvement initiatives, ensure timely project execution, and collaborate with logistics partners to optimize delivery. The role demands strong program management skills and the ability to work with diverse teams and data-driven processes.

Formación

• 5+ years of program or project management experience.
• 3+ years working cross functionally with tech and non-tech teams.
• Experience defining program requirements using data and metrics.
• Fluency in English, both written and spoken.

Responsabilidades

• Lead programs to improve Cross Border Seller Experience.
• Monitor and execute projects on time.
• Develop analysis of key business metrics.
• Work with logistics providers to streamline delivery experience.

Conocimientos

Program management

Process improvement

Stakeholder management

Data analysis

Excel proficiency

Educación

Bachelor's degree

Herramientas

Excel

SQL

Descripción del empleo

Description

Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling into Latam team is responsible for international Sellers’ success and growth on Amazon. Our vision is to be the first choice for all types of Global businesses to join Latam.

We are seeking an entrepreneurial, results-oriented Program Manager. In this role, you will lead Amazon's Global Selling into Latam Seller Experience and Provider Management.

Key job responsibilities

As a Program Manager you will:

1. Lead programs to improve Cross Border Seller Experience, define the list of high priority improvements to reach business goals;

2. Monitor and execute projects on time and with high quality standards;

3. Effectively communicate projects progress within the organization;

4. Work with internal teams to drive system, tools and process improvements/ implementation that affect purchasing and operations workflow, with emphasis on automating tasks that are currently performed manually;

5. Develop analysis of key business metrics, with emphasis on developing and executing recommendations for improvements;

6. Work with logistics providers to streamline delivery experience in Mexico.

A day in the life

A day in the life

• Review recurring business metrics and propose improvements.

• Programs, process and products continuous improvement;

• Work with international product teams to identify supply chain improvements.

• Work with external partners to simplify international sellers inbounds in Mexico.

About the team

Joining the Global Selling into Latam team means partnering with a dynamic and creative group who set a high bar for innovation and success in a fast-paced and changing environment. To be successful in this role, you need to feel comfortable navigating on broad and diverse topics such as Taxes, Accounting, international trade, importations, marketing, operations, working with tech teams, and dealing with high level of uncertainty.

Basic Qualifications

• Bachelor's degree

• 5+ years of program or project management experience

• 3+ years of working cross functionally with tech and non-tech teams experience

• 3+ years of defining and implementing process improvement initiatives using data and metrics experience

• Experience defining program requirements and using data and metrics to determine improvements

• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

• Speak, write, and read fluently in English

Preferred Qualifications

• 5+ years of driving end to end delivery, and communicating results to senior leadership experience

• 4+ years of driving process improvements experience

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

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