Program Manager - FBA Placement, Marketplace - Fulfilment by Amazon

Amazon; Ciudad de México; Presencial; USD 80,000 - 120,000; Jornada completa

Descripción de la vacante

Amazon Mexico is seeking a Senior Program Manager to enhance last-mile delivery placement and improve logistics operations. The ideal candidate will have strong analytical skills, project management experience, and the ability to manage cross-functional teams. This role offers opportunities for mentorship and career growth within an inclusive culture, emphasizing work-life balance.

Servicios

Flexible working hours

Mentorship and career growth opportunities

Formación

• 5+ years of program or project management experience.
• Fluent in English (speaking, writing, reading).
• Experience leading large, cross-functional projects.

Responsabilidades

• Identify, prioritize, and execute new opportunities to accelerate FBA growth.
• Develop a deep understanding of processes, tools, data, and teams involved in FBA operations.
• Establish performance management mechanisms and track potential sellers.

Conocimientos

Analytical skills

Relationship-building

Project management

Data analysis

Educación

Bachelor's degree

Herramientas

Excel

SQL

Descripción del empleo

DESCRIPTION

Amazon Mexico currently seeks an innovative, hands-on, analytical, and results-oriented Senior Program Manager to lead initiatives aimed at improving placement for last-mile delivery, including products and operations in Mexico.

Fulfiment by Amazon (FBA) offers logistic services to third-party selling partners on our marketplace, in Mexico and beyond. We ship products on behalf of our partners and handle the supply chain for product returns.

Processes are either existing or to be built.

A successful Program Manager must work independently, quickly understand key process pain points, and influence internal/external partners at all organizational levels. This role suits someone with strong analytical skills, relationship-building abilities, and excellent project management capabilities.

The FBA Placement PM collaborates with Operations and Products teams to coordinate initiatives, dashboards, and strategies to enhance the placement efficiency of sellers' inventory, thereby better serving customers across our logistics network.

Key job responsibilities

1. Identify, prioritize, and execute new opportunities to accelerate FBA growth and drive process improvements.
2. Develop a deep understanding of processes, tools, data, and teams involved in FBA operations (domestic and international). Identify gaps or overlaps and initiate high-impact projects based on analysis.
3. Establish performance management mechanisms and track potential sellers interested in pilot initiatives.
4. Regularly connect with key stakeholders to review operational and business metrics and establish processes to meet goals.
5. Operate autonomously; drive forecasts and handle escalations.

A day in the life

Inclusive team culture

At Amazon, we embrace differences and are committed to fostering an inclusive culture. We host ongoing learning experiences. Our culture of inclusion is reinforced by our 14 Leadership Principles, which encourage seeking diverse perspectives, curiosity, and earning trust.

Work Life Balance

We believe maintaining a balance between personal and professional life is essential for happiness and fulfillment. We offer flexible working hours and support you in finding your balance.

Mentorship & Career Growth

Our team supports new members with diverse experience levels. We promote knowledge sharing and mentorship, and we aim to assign projects that help each team member grow professionally.

BASIC QUALIFICATIONS

• Bachelor's degree
• 5+ years of program or project management experience
• 5+ years managing stakeholders in cross-functional projects
• Experience leading large, cross-functional projects
• Experience using data and metrics to improve processes
• Fluent in English (speaking, writing, reading)
• Proficient in advanced Excel functions (Pivot Tables, XLOOKUP, INDEX/MATCH, Dynamic Arrays, IFERROR), Power Query, Power Pivot, dashboards, Conditional Formatting, What-If analysis, and Macros

PREFERRED QUALIFICATIONS

• Experience in process improvement initiatives using data and metrics
• SQL skills

Our inclusive culture empowers Amazonians to deliver the best results. If you need workplace accommodations during the application or onboarding process, please visit this link.