Program Manager - FBA Inventory, Marketplace - Fulfilment by Amazon

Amazon Inc.; México; Hybrid; MXN 900,000 - 1,200,000; Full time

Job summary

Amazon Mexico is seeking an innovative Program Manager to lead the inventory management processes, products and operations in Mexico. You will drive end-to-end improvements, analyze data, and influence cross-functional partners to scale FBA inventory programs.

The role requires 3+ years of PM experience, a Bachelor's degree, and fluency in English, with strong analytical and project management capabilities to deliver impact across the organization.

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvement initiatives using data and metrics.
• Bachelor's degree.
• Fluent in English (speaking, writing and reading).

Responsibilities

• Identify, prioritize and execute on new opportunities to ensure sellers have enough inventory while controlling excess inventory.
• Develop in-depth understanding of processes, tools, data, and teams involved in FBA process (domestically and internationally); identify gaps or overlaps and initiate high-impact projects based on analyses.
• Set up performance management mechanisms and track potential Sellers with interest to pilot initiatives.
• Connect with key stakeholders regularly to review ops / business metrics and setup processes to ensure goals are met.
• Operate autonomously; handle escalations.

Skills

Program management

Process improvement with data/metrics

Stakeholder management

English language proficiency

Education

Bachelor's degree

Job description

Program Manager - FBA Inventory, Marketplace - Fulfilment by Amazon

Amazon Mexico currently seeks an innovative, hands-on, analytical and results-oriented Program Manager to lead the inventory management processes, products and operations in Mexico.

Fulfiment by Amazon (FBA) offers logistic services to third-party selling partners on our marketplace, in Mexico and beyond. We ship products on behalf of our partners, and handle the supply chain when our customers need to return the product they bought.

Processes are either existing or to be built.

A successful Program Manager must be able to work independently, understand rapidly the key pain points of the processes, and influence internal/external partners at all levels of the organization. This role will particularly suits someone with strong analytical abilities, relationship building skills and superb project management capabilities.

Key job responsibilities

The inventory managers ensures we have the right level of inventory: enough, but not too much.

Your key responsibilities include:

• Identify, prioritize and execute on new opportunities to ensure sellers have enough inventory to grow, while controlling inventory levels on excess inventory.
• Develop in-depth understanding of processes, tools, data, and teams involved in FBA process (domestically and internationally). Identify gaps (or overlaps) and opportunities, and initiate high-impact projects based on analyses.
• Set up performance management mechanisms and track potential Sellers with interest to pilot initiatives.
• Connect with key stakeholders regularly to review ops / business metrics and setup processes to ensure goals are met.
• Operate autonomously; handle escalations.

A day in the life

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship& Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

About the team

- FBA is part of the 3P team and is at the centre of Amazon stores strategy. You will have to have strong understand of Logistics at Amazon and be able to innovate on behalf of sellers.

Basic Qualifications

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Experience defining program requirements and using data and metrics to determine improvements
• Experience managing, analyzing and communicating results to senior leadership
• Speak, write, and read fluently in English

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.