The Program Analyst is responsible for providing program support and strategic advice to the Employment and Social Services Division. This includes project management; researching, developing and analyzing innovative and strategic plans / programs to respond to community needs; preparing environmental scans; developing cross-functional linkages to ensure that approaches and programs align with Regional, Departmental and Divisional goals as well as Provincial / Federal funding; and, preparing briefing notes, business cases and Regional Council reports.
Duties & Responsibilities
- Provide expert guidance and leadership in conducting business and program analysis, research, and overall coordination for key projects in consultation with various divisional programs and external community stakeholders.
- Prepare and / or deliver presentations, and author briefing notes or information reports for a wide variety of audiences.
- Develop an informed response to federal / provincial policy initiatives.
- Provide regular reporting on outcomes and trend analysis to inform evidence-based policy / program development and management.
- Conduct environmental and jurisdictional scans to inform service system management.
- Lead and support program planning and evaluation to deliver effective and efficient integrated human services.
- Conceptualize, develop and propose options to improve business processes and program delivery.
- Support data management and analysis to inform human service planning by compiling data from internal and external sources, managing data quality, and presenting data visually to convey results and identify priority issues.
- Work with internal and external stakeholders to support alignment with corporate strategies as well as departmental and divisional priorities.
- Performs other duties as assigned.
Skills & Qualifications
Undergraduate Degree in Business or Public Administration, Planning or Social Sciences, or a related field. A combination of relevant experience and equivalent education will also be considered.Minimum of three (3) to five (5) years related experience, ideally in a municipal or provincial public sector context.Knowledge of the Division’s program delivery operations, programs and services, and client / population social issues.Broad knowledge of legislation, policy environments and systems issues within the human services sector in order to formulate options, impacts and risks to stakeholders.Working knowledge and proficiency of Microsoft Office Suite.Proven ability in the areas of business and program analysis, program design, policy, human services planning, project management, data management, analytics and research.Exceptional analytical, evaluation and planning skills to conduct program and policy analysis to address complex business issues.Demonstrated analytical skills to identify, analyze and synthesize information and data, interpret legislation and policy, and develop recommendations on a wide range of community services and social planning activities.Knowledge and experience applying project management and change management methodologies.Excellent interpersonal, communication, negotiation, and collaboration skills to communicate specialized information to a wide range of audiences, as well as to lead and direct work groups and interdisciplinary teams.Innovative thinking skills with the agility to adapt to changing environments, working both independently and in a team environment.Political acuity in working with internal and external stakeholders.Project Management Professional (PMP) designation would be an asset.Working / Employment Conditions
Working Conditions
This position may require travel across various locations within Halton Region. The successful candidate must have access to reliable transportation.Employment Conditions
Current (obtained within the past six (6) months), original and acceptable Criminal Records Check, by the first day of employment.