Product Training & Learning Designer

Cognizant; Ciudad de México; On-site; MXN 201,000 - 357,000; Full time

Job summary

Cognizant TriZetto is a leading provider of healthcare technology solutions focused on advancing the capabilities of healthcare organizations and professionals. The Learning Services team designs and delivers training courses and workshops for clients and internal teams in classroom, virtual, and self-paced digital formats.

The Technical Trainers develop training content, deliver sessions across multiple formats, and create digital modules including audio and video assets.

Qualifications

• Bachelor's degree is required.
• Experience designing and delivering training is preferred.
• Ability to produce digital learning content (audio/video).

Responsibilities

• Develop strong knowledge of Cognizant TriZetto products and services.
• Facilitate classroom and virtual training for a variety of software products.
• Create digital learning modules including developing content audio and video recording.
• Develop technical and operational training curriculum including supplemental content such as job aids handouts and reference materials.
• Review and revise existing training curriculum making recommendations for improvement when appropriate.
• Research, develop and validate operational procedures for a variety of client-specific business processes.
• Collaborate with team members and clients to provide exceptional customer service to internal and external stakeholders.
• Perform various corporate and training related administrative duties.

Skills

Training delivery

Content development

Curriculum design

Education

Bachelor's degree

Job description

Cognizant TriZetto is a leading provider of healthcare technology solutions focused on advancing the capabilities of healthcare organizations and professionals. The Learning Services team designs and delivers training courses and workshops for clients and internal teams in classroom, virtual, and self-paced digital formats.

The Technical Trainers develop training content, deliver sessions across multiple formats, and create digital modules including audio and video assets.