Product Compliance & Safety Specialist — Mexico

IKEA Gruppe; Ciudad de México; Presencial; Confidencial; Jornada completa

Descripción de la vacante

IKEA Gruppe in Mexico City is seeking a dedicated compliance specialist to ensure our regulated product range stays compliant with national requirements. You will collaborate with stores, IoS PR&C, and market authorities to monitor legislation and support product safety initiatives.

This role demands attention to detail, the ability to navigate regulatory changes, and a proactive approach to training store teams and maintaining strong relationships with authorities.

Formación

• Know the PCD cycle.
• Know what on shelf availability (OSA) is, how it is measured and what is the goal.
• Know all the product regulating authorities on my market.
• Know how to stay updated on new product legislation on my market.
• Regularly visit key authorities on my market.
• Know how to use the MMR tool.
• Know how to support stores with product safety matters.
• Know the CASY system – how and when it is used.
• Know all consumer authorities on my market.
• Be able to prioritize and organize individual work duties, to make the most efficient use of the time available.
• Have a flexible approach to my daily tasks and be able to adapt to unpredictable situations when they arise.
• Be open to new ideas and changes in ways of working.
• Have good personal discipline and be committed to delivering according to expectations.
• Have good attention to detail in order to secure accuracy in all that I do.
• Be confident in approaching and talking to people and demonstrate a friendly manner when approached by colleagues.
• Be able to learn new things quickly and be able to apply in my daily work.
• When something is unclear, ask questions in order to clarify my understanding.
• Be capable of working independently and contributing as part of a team.
• Share my knowledge with others to help them grow and develop.

Responsabilidades

• Contribute to sustainable availability of our regulated product range by ensuring it is sellable and compliant with all national requirements and legislation.
• Work with stores and IoS to share knowledge and information of local market requirements. I also work closely with Sales Leaders and Availability and Supply Support team to ensure the regulated NEWs products are approved timely for precision sales start.
• Identify existing, developing or amended national product legislations and standards i.e. Safety, Environmental, Health, Quality and Legal information specific to my retail market. Ensure that methods are in place for monitoring, mapping, follow-up and implementation of all relevant standards.
• Report changes to national product legislation and standards and provide IoS PR&C with an analysis of the content and possible implications, with sufficient lead time for IKEA to implement any action required.
• Support both store and IoS PR&C in product investigations and matters concerning product safety and non‑compliance and support local Public Relations in product safety‑related issues. Handle all product safety and non‑compliance‑related contacts with national authorities or relevant organisations.
• Identify product recall and product safety reporting procedures on the local market and keep IoS PR&C informed of these. implement and follow up the Safety Alarm Routine (IKEA 0004)
• Participate in and/or monitor national standardization work and business associations to drive improvements of product related standards. I continually look to find more effective ways of working.
• Develop a good working relationship with national consumer authorities and I am identified as the IKEA contact person in all matters relating to product safety and compliance on the local market.
• I ensure product compliance related training where necessary. I support the stores with training materials and competence development of the people who report risk/alarm cases. I am responsible for my own development and look to my manager and my matrix for support in improving my competences. I work with my manager to identify my successor.
• I work in compliance with the IKEA Code of Conduct, internal IKEA regulations and local legislation relating to health, safety, security and the environment.
• Live the IKEA values and nurture a strong and living IKEA culture that values the diversity of customers and co-workers and inspires extraordinary achievements in the department. Through your everyday work, you contribute to a people and planet positive business, social connection and environmental impact.

Conocimientos

Attention to detail

Communication skills

Adaptability

Ask questions when unclear

Independent and team player

People skills

Herramientas

MMR tool

CASY system

Descripción del empleo

IKEA Gruppe in Mexico City is seeking a dedicated compliance specialist to ensure our regulated product range stays compliant with national requirements. You will collaborate with stores, IoS PR&C, and market authorities to monitor legislation and support product safety initiatives.

This role demands attention to detail, the ability to navigate regulatory changes, and a proactive approach to training store teams and maintaining strong relationships with authorities.