Process Delivery Specialist - STUDENT CONVERSION

IBM Computing; Guadalajara; Presencial; MXN 30,000 - 70,000; Jornada completa

Descripción de la vacante

An innovative company is looking for a detail-oriented Master Data Analyst to enhance the integrity of financial data. This role involves maintaining master data across various ERP and CRM systems, ensuring compliance with company policies, and providing exceptional customer service. The ideal candidate will possess a strong background in finance and accounting, along with proficiency in tools like SAP and Jira. Join a forward-thinking organization that values diversity and offers a collaborative environment where your contributions can drive significant business growth.

Formación

• Proven experience in financial systems or a similar finance role.
• Strong knowledge of accounting principles and regulations.

Responsabilidades

• Overseeing and maintaining master data across ERP and CRM systems.
• Conducting regular data checks to ensure accuracy and completeness.

Conocimientos

Data Accuracy

Customer Service

Attention to Detail

Communication Skills

Prioritization

Educación

Bachelor’s degree in finance

Herramientas

SAP

Jira

Microsoft Excel

Descripción del empleo

Introduction

We are seeking an experienced and detail-oriented Master Data Analyst to join our team. As a Master Data Analyst, you will play a critical role in ensuring the accuracy and integrity of our financial data, while providing exceptional customer service and insights to drive business growth.

About the Role:

As a Master Data Analyst, you will be responsible for:

1. Overseeing and maintaining master data across various ERP and CRM systems, such as SAP, Jira, and Evolve.
2. Handling customer inquiries and working closely with stakeholders to identify and prioritize master data needs.
3. Conducting regular data checks in the ERP system to ensure data accuracy, completeness, and consistency.
4. Ensuring adherence to company policies and relevant regulations, while maintaining proper documentation for audit purposes.
5. Processing customer requests from various departments within the company in a timely manner, ensuring that all requests are handled according to the Service Level Agreements (SLAs).

Required technical and professional expertise:

• Bachelor’s degree in finance or a related field.
• Proven experience in financial systems or a similar finance role.
• Proficiency in accounting software, Microsoft Excel, SAP, and Jira.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to prioritize and meet deadlines.
• Knowledge of accounting principles and regulations.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.