Process Consultant Automation

Concentrix - CA; México; A distancia; MXN 925,000 - 1,296,000; Jornada completa

Descripción de la vacante

A leading technology and services provider seeks a Process Consultant Automation in Mexico to analyze and optimize business processes for automation. The ideal candidate will hold a Bachelor's degree and have 3-7 years of relevant experience, proficient in process documentation and automation tools. This is a full-time remote position offering opportunities for professional growth.

Formación

• 3–7 years of experience in process consulting or business analysis roles.
• Proven ability to analyze, document, and optimize business processes for automation feasibility.
• Strong understanding of end-to-end business process reengineering.

Responsabilidades

• Deliver strategic consulting and advisory services.
• Analyze and optimize business processes for automation.
• Conduct process discovery workshops and prepare documentation.

Conocimientos

Business process analysis

Process documentation

Workflow modeling

Automation tools knowledge

Lean methodologies

Strong communication skills

Educación

Bachelor’s degree in Business Administration or related field

Herramientas

Visio

Lucidchart

Jira

UiPath

Descripción del empleo

Overview

Job Title: Process Consultant Automation

We\'re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as World\'s Best Workplaces, Best Companies for Career Growth, and Best Company Culture, year after year.

Join us and be part of this journey towards greater opportunities and brighter futures. The Catalyst Team is seeking a Process Consultant Automation to join our full-time team as full-time employee.

Qualifications

• Bachelor’s degree in Business Administration, Industrial Engineering, Computer Science, or related field
• 3–7 years of experience in process consulting, process improvement, or business analysis roles
• Proven ability to analyze, document, and optimize business processes for automation feasibility
• Expertise in process mapping, workflow modeling, and BPMN (Business Process Model and Notation) standards
• Experience using process documentation tools such as Visio, Lucidchart, ARIS, Bizagi, Celonis, UiPath Task mining
• Strong understanding of end-to-end business process reengineering and process optimization methodologies
• Familiarity with RPA technologies (UiPath, Automation Anywhere, Blue Prism) and ability to identify automation opportunities
• Skilled in requirement elicitation, conducting process discovery workshops, and preparing Process Definition Documents (PDDs) and Solution Design Documents (SDDs) in collaboration with automation developers
• Experience using Jira (or similar project tracking tools) to log, track, and manage PDDs and automation lifecycle tasks
• Knowledge of Lean or Six Sigma methodologies for continuous improvement
• Strong analytical, critical-thinking, and problem-solving abilities
• Excellent written and verbal communication skills for interacting with business and technical stakeholders
• Highly organized and detail-oriented with strong documentation skills
• Familiarity with governance frameworks, change management, and compliance in automation projects

#LI-Remote #RPA #Lean #SixSigma

Location: MEX Work-at-Home

Time Type: Full time

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